Production Planner, Lingerie & Apparel
About the position
The Production Planner is a position responsible for managing a business with multiple books/high volume of business. They lead the production and sourcing of merchandise to deliver seasonal assortment per brand strategy and with the required speed and flexibility in support of the brand merchandise plans. The Production Planner typically has 0-1 direct reports. The Production Planner must use their strong problem-solving skills and industry knowledge to resolve complex issues, which will include influencing cross functional teams and complex issue resolution with all levels of leadership.
The Production Planner has a broader scope and more strategic view on overall business strategy and speed as it relates to their books of business.
Why You Belong Here
At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Your Impact
Order Management
Responsible and accountable for accuracy of on order, inclusive of overseeing delivery recap rollup by category
Oversee BPS process to ensure timely and accurate completion of work
Responsible for or assist direct report in issue resolution related to Missing Data & VPO creation
Responsible for or assist direct report in issue resolution related to weekly Order Tracking Reports
Recognize when a situation needs escalated
Initiate issue resolution
Managing priorities of direct reports and CF teams
Liabilities/Cancelations
Analyze, interpret, manage and provide solutions to liabilities
Communication of liabilities to the brand with recommended solutions
Commitment contract/Raw Material Prepositioning, with an emphasis on RM reconciliation and management of total RM ownership across their books of business
Analyze total RM position to access risk, make plans, impact to speed initiatives
Month end reconciliation and review with CF business partner
Dispute case management
Assess risk and categorize RM contracts for monthly finance reporting
Escalate topside view of department to leadership
Capacity Planning
Manage projection process (actuals and future projections)
Risk assesses possible bottle necks or gaps in production
Assess need for dual sourcing
Engage with RM for high volume capacity planning and order placement strategy
Manage vendor allocation/dual sourcing/duplication
Production Planning
Manage vendor BOMS, ensuring accuracy of RMs/YY
Communicate order schedule to all brand CF teams
Drive accountability related to process and as escalate as necessary
Negotiate roadblocks with CF teams, including NY & regional teams (Design, PD, TD, RMT, RRMP, DP)
Analyze and interpret GNG from vendors and communicate to CF team specific to tests, launch and anything else tracking off cadence to global calendar timelines
Aide in facilitating weekly product readiness meeting by driving issues to resolution, escalating as necessary
Implement and execute multiple speed strategies and identify opportunity for expansion of speed strategy to other key items
Cross Functional Communication: Logistics, DC Ops, Deployment, Planning, Merchants, Color & Print, Design, PD, Tech Design, Region, DP/PM/RRMT/RRMP/RPD, Vendors, Product Performance, Raw Material Planning
Talent Management
Manage training of new hires in onboarding phase
Responsible for coaching, feedback and development of direct report
Responsible for writing and delivering mid-year and year end performance reviews
Establish track record of direct report growth and development
Develop on boarding schedule & submit service requests for new hire
Talent development of direct report:
o Mentorship
o Individual Development Plan/Personal Performance Objective mgmt.
o Succession Planning
o Coaching and feedback
o Hiring
Own scheduling of one over one sessions with Individual Development Plan as a focus
Own creation and conversation related to Individual Development Plan/Personal Performance Objective creation
Addresses performance opportunities, escalating to leadership as necessary
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Responsibilities
• Responsible and accountable for accuracy of on order, inclusive of overseeing delivery recap rollup by category
• Oversee BPS process to ensure timely and accurate completion of work
• Responsible for or assist direct report in issue resolution related to Missing Data & VPO creation
• Responsible for or assist direct report in issue resolution related to weekly Order Tracking Reports
• Recognize when a situation needs escalated
• Initiate issue resolution
• Managing priorities of direct reports and CF teams
• Analyze, interpret, manage and provide solutions to liabilities
• Communication of liabilities to the brand with recommended solutions
• Commitment contract/Raw Material Prepositioning, with an emphasis on RM reconciliation and management of total RM ownership across their books of business
• Analyze total RM position to access risk, make plans, impact to speed initiatives
• Month end reconciliation and review with CF business partner
• Dispute case management
• Assess risk and categorize RM contracts for monthly finance reporting
• Escalate topside view of department to leadership
• Manage projection process (actuals and future projections)
• Risk assesses possible bottle necks or gaps in production
• Assess need for dual sourcing
• Engage with RM for high volume capacity planning and order placement strategy
• Manage vendor allocation/dual sourcing/duplication
• Manage vendor BOMS, ensuring accuracy of RMs/YY
• Communicate order schedule to all brand CF teams
• Drive accountability related to process and as escalate as necessary
• Negotiate roadblocks with CF teams, including NY & regional teams (Design, PD, TD, RMT, RRMP, DP)
• Analyze and interpret GNG from vendors and communicate to CF team specific to tests, launch and anything else tracking off cadence to global calendar timelines
• Aide in facilitating weekly product readiness meeting by driving issues to resolution, escalating as necessary
• Implement and execute multiple speed strategies and identify opportunity for expansion of speed strategy to other key items
• Cross Functional Communication: Logistics, DC Ops, Deployment, Planning, Merchants, Color & Print, Design, PD, Tech Design, Region, DP/PM/RRMT/RRMP/RPD, Vendors, Product Performance, Raw Material Planning
• Manage training of new hires in onboarding phase
• Responsible for coaching, feedback and development of direct report
• Responsible for writing and delivering mid-year and year end performance reviews
• Establish track record of direct report growth and development
• Develop on boarding schedule & submit service requests for new hire
• Talent development of direct report:
o Mentorship
o Individual Development Plan/Personal Performance Objective mgmt.
o Succession Planning
o Coaching and feedback
o Hiring
• Own scheduling of one over one sessions with Individual Development Plan as a focus
• Own creation and conversation related to Individual Development Plan/Personal Performance Objective creation
• Addresses performance opportunities, escalating to leadership as necessary
Requirements
• Bachelor's degree in business or related area or equivalent experience
• 3- 6 years of experience with time in 2 or more categories; preferably in a retail production & sourcing environment
• Complete understanding of Associate Production Planner processes, systems, etc.
• Working knowledge of bulk garment production processes
• Proficient with Microsoft Office suite; proven Excel skills required
• Detail oriented with strong multi-tasking and organizational skills
• Ability to communicate effectively verbally and in writing with all levels
• Previous experience with supervising a direct report
• Proven influencing and negotiation skills
• Demonstrated experience in bringing flexibility and read and react capability to production processes.
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