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[Remote] Customer Account Representative

Remote, USA Full-time Posted 2026-05-05

Note: The job is a remote job and is open to candidates in USA. Rent-A-Center is a company that provides customers access to high-quality goods that enhance their quality of life. The Customer Account Representative will deliver exceptional customer service, manage account collections, and ensure timely deliveries and pickups of products while maintaining store organization and cleanliness.


Responsibilities

  • Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone
  • Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned
  • Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized

Skills

  • Diploma de High School o Equivalente
  • Debe tener al menos 18 años de edad
  • Licencia de conducir válida y un buen record choferil--Estarás conduciendo vehículos de la compañía
  • Puede levantar y mover objetos pesados
  • Habilidades de comunicación y de servicio al cliente
  • High school diploma or equivalent
  • Must be at least 18 years of age
  • Valid state driver's license and good driving record -- You WILL be driving the company vehicles
  • Ability to lift and move product such as furniture, electronics, and appliances
  • Great communication and customer service skills
  • Buscas una Carrera y no sólo un trabajo
  • Capacidad a construir un Espíritu Ganador
  • Carácter de traer honor al equipo
  • Compromiso a tener un corazón de servicio
  • Planeo & Organización
  • Seeking more than just a job, but a CAREER
  • A desire to improve our customer's lives
  • A hunger to learn the business
  • Grit and determination

Benefits

  • Increíbles Beneficios Medico, Dental, Visión, Seguro de vida, Seguro de vida suplementario, Seguro de vida para Dependes/Pareja, Short Term Disability, Long Term Disability, Cuenta de gastos flexible, Plan de Ahorro con match en compañía 401K, tiempo libre personal, Seguro, Plan de Protección de Robo de Identidad, Cuenta de Ahorros de Salud, Indemnización hospitalaria, Enfermedad Críticas, Seguro de accidentes, y Plan de Propósito Limitado.
  • Paid Time Off and Sunday Off -- We are Closed!
  • Full-Time Employment and a Consistent Schedule
  • Weekly Pay (companywide)
  • Award Winning Culture with the Opportunity to Advance
  • Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan

Company Overview

  • Rent-A-Center is a rent-to-own operator that provides ownership of durable products to customers. It was founded in 1986, and is headquartered in Plano, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.rentacenter.com.

  • Company H1B Sponsorship

  • Rent-A-Center has a track record of offering H1B sponsorships, with 1 in 2023, 16 in 2022, 6 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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