Strategic Advisor, Enterprise, Rentals
Job Description:
• Oversee relationship and growth of Rentals’s largest Enterprise partners who have the highest portfolio participation.
• Perform presentations with key decision makers to identify upselling/cross selling opportunities within accounts.
• Travel (up to 50%) as needed to maintain and strengthen partnerships.
• Conduct business reviews with clients, providing insights and metrics to ensure their account is set up for success with the goal of helping grow, retain, and engage our client base.
• Own your book of business and help nurture our next generation of top clients.
• Serve as a coach, mentor, and educator of our Multifamily clients to encourage mutual success; viewed as an extension of their marketing teams and a consultant on all things multifamily.
• Facilitate positive client experiences through your expertise of our systems & processes.
• Demonstrate knowledge of industry trends, market conditions, and advertising tendencies.
• Conduct and facilitate regular client experience and engagement events to build partnership.
• Participate in multifamily rentals conferences, association meetings, trade shows, and property management company meetings to increase partnerships, revenue and exposure to the Zillow Rental Network.
• Meet and exceed assigned goals/quotas on a quarterly basis.
• Be an expert in all Zillow Rentals Network products and services.
• Represent the voice of the customer internally to influence product roadmaps, marketing strategies, and sales process improvements.
• Provide internal leadership by mentoring other Strategic Advisors, elevating team performance, and contributing to onboarding, best-practice development, and thought leadership across the broader organization.
• Act as a strategic contributor to enterprise go-to-market evolution, identifying new opportunities, supporting early-stage product pilots, and shaping approaches for emerging or high-impact initiatives.
• Operate with a high degree of autonomy, determining methods and procedures on new or special assignments, and leading cross-functional workstreams as needed.
Requirements:
• 6+ years sales/account management experience
• Possess a high energy and strong desire to achieve top results with a charismatic, positive can-do attitude virtually and in-person
• Excel at building relationships to drive revenue growth
• High degree of ownership and dedication to work quickly and accurately in a rapidly changing environment
• Ability to present to multiple decision makers including C-Suite
• A passion for high level conversations with decision makers and influencers
• Excellent written/verbal communication skills
• Proven track record meeting and exceeding sales goals and other key performance metrics
• Highly proficient in Microsoft Office and Windows based applications
• Salesfore.com or other CRM experience is preferred
• Proficient use of excel, tableau and other data analytic tools, including Google Analytics
• Ability and willingness to travel up to 50%
Benefits:
• Competitive salary
• Incentive compensation
• Equity awards
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