Quality & Compliance Specialist

Job Description: • Maintain a detailed understanding of all current AFA contracts • Act as a liaison between the Program Managers/ Executive Directors and Operations teams • Serve as contract administrator, focusing on successful completion/implementation of all contract deliverables • Document management, including forms, program communication, manual updates, and fact sheet updates • Identify and develop action plans and/or efficiencies in response to trends and risks • Independently manage and prioritize multiple projects at once • Facilitate cross-department participation to compile accurate documentation • Package audit results, identify trends and provide feedback for internal quality improvement projects • Oversee the complaint process for tracking and trending purposes • Assist departments with the development of corrective and preventatives actions • Research, develop, and maintain systems to ensure compliance • Lead quality improvement and compliance endeavors • Develop project plans and schedules • Develop internal and external audits and surveys Requirements: • Valid drivers license within state of residence. • Valid automobile insurance. • Ability to communicate both orally and in writing. • Accuracy and the ability to handle responsibility with limited supervision. • High standards of integrity and honesty. • Demonstrate excellent organizational skills, attention to detail, time management, task oriented, good interpersonal skills, patience, perseverance, and follow through skills. • Knowledge of basic computer skills to include Microsoft Word, Excel and internet e-mail experience. • Must participate in training necessary to learn and become proficient in all Acumen specific programs (i.e. Laserfische/AFA DCI) Benefits: • medical, dental and vision coverage • generous paid time off • incentive bonuses to those who qualify Apply tot his job Apply To this Job