Lead Security Operations Center – SOC Analyst
Job Description:
• Coordinate daily DART shift activities to ensure smooth operations and adequate coverage
• Act as an escalation point for high-priority security alerts and investigations
• Conduct QA reviews on tickets to ensure accuracy, completeness, and adherence to IR procedures
• Lead shift handovers, ensuring continuity and communication across regions
• Monitor, query, and triage security alerts using SIEM, EDR, and NDR platforms
• Perform in-depth investigations into potential threats, applying TTP-based analysis and leveraging internal tools
• Collaborate with business units and technical teams during incident response to gather context and execute containment or remediation
• Provide structured documentation and recommendations post-incident
• Mentor junior and mid-level analysts during investigations and incident response
• Support onboarding and continuous training through documentation, coaching, and hands-on guidance
• Help identify tooling or workflow gaps; provide recommendations to the DART Manager for improvements
• Assist in tracking key performance indicators (Time to Detect, Time to Resolve, Escalation Ratios, etc.)
Requirements:
• 5+ years of experience in a cybersecurity analyst role, with at least 2 years in a lead or senior-level capacity
• Proven hands-on experience with SIEM, EDR, NDR, and DFIR toolsets
• In-depth understanding of attacker TTPs (MITRE ATT&CK) and strong investigative mindset
• Experience responding to incidents in cloud environments (AWS, Azure, GCP)
• Excellent written and verbal communication skills, especially in cross-functional and high-pressure scenarios
• Ability to guide and inspire analysts of varying experience levels
• Ability to work 9:00AM-5:00PM EST/CST/PST
• Participate in a 24/7 on-call rotation
• Demonstrate flexibility and ownership during incidents and surge periods
Benefits:
• Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• 401(k) program with company match, stock reimbursement program
• New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• Volunteer time off, crowdfunding match
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