**Experienced Data Entry Clerk – Energy Services Program Support | Remote Opportunity at arenaflex**

Welcome to an exciting opportunity with arenaflex, a forward-thinking organization dedicated to driving positive change in the lives of individuals and families. As a non-profit human services agency, we are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact and creating a better world for all. **About arenaflex** arenaflex is a leading organization in the human services sector, with a strong presence in Fitchburg, MA. Our mission is to empower individuals and families to reach their full potential by providing access to essential services, education, and support. We believe in the power of community and are dedicated to building strong relationships with our stakeholders to drive meaningful change. **Job Overview** We are seeking an experienced Data Entry Clerk to join our team and play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. As a valued member of our team, you will be responsible for ensuring the accuracy and integrity of our data, while also providing exceptional support to our program staff. **Key Responsibilities** * Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. * Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. * Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. * Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements. * Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. * Assist with various clerical duties, such as filing, mailings, phone coverage, etc. * Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. * Attend all required staff meetings, supervision, training, and contractual meetings. * Participate in mandatory agency training and other relevant professional development activities. * Ensure strict confidentiality is maintained in all aspects of the role. * Perform related work as required. **Essential Qualifications and Skills** * Associate degree or equivalent professional experience. * Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. * Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education. * Bilingual in Spanish preferred. * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. * Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders. * Proficiency in Microsoft Office and Google Suite, with experience using database systems and cloud-based platforms. * Ability to maintain confidentiality and handle sensitive information with discretion. **Preferred Qualifications and Skills** * Experience working in a non-profit human services agency or a related field. * Familiarity with energy services programs and the energy assistance industry. * Strong analytical and problem-solving skills, with the ability to identify and resolve issues. * Experience using Monday.com and other cloud-based platforms. * Certification in data entry or a related field. **What We Offer** * Competitive salary and benefits package, including health, dental, FSA, and vision insurance. * Generous paid time off (PTO) and holidays. * Hybrid work opportunities, with the flexibility to work remotely and in-office. * Student loan forgiveness program and tuition remission. * Employer-sponsored retirement plan and pet insurance. * Employee discounts and perks, including access to exclusive discounts and promotions. * Opportunities for professional development and career growth, with a focus on employee well-being and personal growth. **Why Join arenaflex?** At arenaflex, we are committed to creating a workplace that values your well-being and personal growth. We believe in the importance of work-life balance and offer a range of benefits and perks to support your overall health and happiness. Our team is passionate about making a meaningful difference in the community, and we are seeking like-minded individuals to join us on this journey. **How to Apply** If you are a motivated and detail-oriented individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! **Equal Opportunity Employer** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals, regardless of their background, culture, or identity. Apply for this job