[Remote] Billing Specialist

Note: The job is a remote job and is open to candidates in USA. Davis Wright Tremaine LLP is one of the top law firms in the U.S., seeking a Billing Specialist to join their team. The role involves maintaining work-in-progress records, processing client invoices, and managing assigned client accounts while collaborating with internal teams to resolve billing issues.

Responsibilities

• Use Aderant Expert Billing to process pre-bills and generate invoices in compliance with attorney instructions and client guidelines and ensure that the billing work product is accurate and meets the needs of our clients and attorneys
• Work in collaboration with electronic billing department and other Accounting teams to ensure invoices are processed in a timely manner
• Guarantee the correct set-up of client/matter information and invoice templates
• Respond to attorney inquiries regarding work-in-progress records and general billing requests
• Monitor and collect assigned accounts receivable; exhibit good judgment in escalating unresolved issues to management
• Use firm’s collections software to manage client accounts and keep an accurate record of communications, contacts, payments, deadlines, attorney preferences, and other pertinent information
• Develop and independently manage a process to meet multiple overlapping deadlines
• Generate and distribute template reminder statements; use verbal and written communication to send custom payment inquiries
• Produce various statistical reports and spreadsheets
• Maintain work-in-progress records and update upon request
• Assist with accounting projects, as needed, to promote best practices
• Maintain regular and consistent attendance and punctuality; adhere to schedule by being timely on breaks, lunches and meetings and work overtime as needed

Skills

• 1+ years of relevant experience in a professional office environment with strong customer service experience required, preferably in a legal environment
• Strong written and verbal communication skills including the ability to build effective relationships with all levels of staff and attorneys
• Exhibit a high-degree of critical thinking
• Ability to problem-solve
• High degree of accuracy, attention to detail, and quality control
• Ability to manage multiple tasks and adapt to heavy workloads and new assignments in a fast paced environment
• Ability to work overtime as needed
• Bachelor's Degree preferred (Finance or Accounting degree a plus)
• Previous experience in a professional services organization, supporting a multi-office environment, preferred
• Advanced skills in Microsoft Excel and Microsoft Word

Benefits

• Choice of health and vision insurance plans
• 2 paid volunteer days for qualifying community service work
• Dental plan
• Fertility and adoption benefit
• Paid sabbatical after 13 years of service
• Tuition reimbursement
• Commuter benefits
• Retirement contribution
• Bonus
• Health insurance with an optional HSA
• Long term disability
• Dental insurance
• Vision care
• Telemedicine and virtual short term solution based counseling services
• Life insurance
• Healthcare and Dependent Care Flexible Spending Accounts
• Subsidized backup care and caregiving resources
• 401(k)
• Vacation
• Sick time
• 11 paid holidays each year
• Employee assistance program
• Voluntary accident insurance
• Voluntary life
• Voluntary disability
• Voluntary long term care
• Pet insurance
• Commuter and Transit programs

Company Overview

Company H1B Sponsorship