Bristol West Liability Claims Representative

Farmers Insurance is dedicated to delivering peace of mind to customers through protection and advice. The Bristol West Liability Claims Representative role involves training to handle low to moderately complex claims, conducting investigations, determining liability, and interacting with various stakeholders in a professional manner.

Responsibilities

• In a supervised learning environment, trains to adjust low to moderately complex claims
• Learns skills such as conducting thorough investigations, establishing damages, determining liability, negotiating settlements, making claim payments, confirming policy coverage, and explaining claim determination to parties incident to the claim. Works in electronic claim files to handle assigned claims within designated authority
• Learns to manage diaries, update claim files and move them to closure according to established procedures and job aids provided for training purposes. Trains to inspect vehicles and property to assess claim related damage
• Learns to estimate repair or replacement costs. Learns to determine and report on subrogation potential. Reports theft, fraud, and arson losses as required by state and industry regulations
• Trains to interact professionally and courteously with stakeholders including policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and country fraud and arson specialists, special investigators, attorneys, medical professionals and other persons incident to the investigation and processing of claims. Acts as a representative of the company. Seeks to grow job knowledge and incorporates new information into daily tasks. Performs other duties as assigned

Skills

• High School Diploma or equivalent required
• Must obtain adjusters license in states where required
• Bachelors degree preferred
• Some experience in insurance or a related field preferred
• Claims experience preferred

Benefits

• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off

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