[Remote] Inside Sales Representative

Note: The job is a remote job and is open to candidates in USA. Esri is a company focused on enabling organizations worldwide to leverage geography and GIS for impactful solutions. They are seeking an Inside Sales Representative to drive sales growth by generating new business opportunities, focusing on customer success, and collaborating with sales teams to enhance the customer experience.

Responsibilities

• Drive results. Respond to inbound requests and execute a high volume of outbound calls and emails each day to generate new sales to fuel Esri’s growth. Demonstrate the ability to follow up, build sales relationships, and close business. Utilize the phone as well as electronic communication to manage and maintain a pipeline of target prospects, as you gather information and vet customer interest
• Focus on customer success. Proactively listen to customer needs and recommend appropriate Esri solutions. Work with sales teams to ensure a strong customer experience and timely handoff of accounts for ongoing opportunity management. Collect and share feedback on lead quality to support demand generation
• Communicate and collaborate. Work with sales management to develop target lists, call strategies, and messaging for customers. Participate in our team environment through meetings, marketing and sales campaigns, and proactively sharing within and across teams
• Learn and grow. Develop an understanding of Esri’s products and services to execute proven processes and achieve your goals. Leverage CRM best practices and be diligent about creating and managing all data and activities. Learn from your team members and help the team continuously improve

Skills

• 1+ years of sales, consulting, or client facing experience
• Customer oriented with a high level of professionalism
• Possess a desire to learn and succeed in tech sales
• Responsive, friendly, and thoughtful in your verbal and written communications
• Able to ask for and implement other's feedback in order to improve
• Ability to learn new concepts and software programs quickly, retain large amounts of information, and adapt to a changing work environment
• Experience with the Microsoft Office Suite, including basic spreadsheet familiarity
• Bachelor's degree in business, economics, marketing, geography, GIS, or related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S
• Salesforce.com experience
• Software/SaaS experience in a sales or business environment
• Knowledge of any of the following industry sectors: commercial, utility, energy, state and local government, or federal government
• Knowledge or experience with Esri technology

Benefits

• Medical
• Dental
• Vision
• Basic and supplemental life insurance for employees (and their families)
• 401(k) and profit-sharing programs
• Minimum accrual of 64 hours of vacation leave
• Twelve paid holidays throughout the calendar year
• Opportunities for personal and professional growth

Company Overview