[Remote] Project Consultant, Patient Cloud (Remote)

Note: The job is a remote job and is open to candidates in USA. Medidata Solutions is powering smarter treatments and healthier people through digital solutions to support clinical trials. The Project Consultant, Patient Cloud role is responsible for managing client accounts and ensuring the delivery of quality projects and services on time and within budget, while acting as a subject matter expert in Patient Cloud products.

Responsibilities

• Responsible for the overall relationship management of client accounts and day-to-day activities
• Responsible for ensuring that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources
• Competent in Medidata systems and processes, with working knowledge of Patient Cloud products
• Complete standard project tasks without assistance, including but not limited to creation and maintenance of accurate and current study documentation
• Manage a full portfolio of studies across various stages and complexities with a focus on delivery of the scope on time, within budget and with a high quality outcome
• Collaborate with cross functional teams by providing Patient Cloud subject matter expertise and leading end to end project delivery of Patient Cloud products
• Lead internal/external meetings independently ensuring key project milestones remain on track and meeting minutes/action items are accurately captured
• Apply proven project management principles to proactively assess risk, develop and communicate mitigation strategy focusing on preserving quality to manage intermediate challenges and ensure timely resolutions
• Management of client expectations for Patient Cloud products and services
• Collaborate with the Professional Services Project Manager by helping to accurately forecast Patient Cloud specific Professional Services hours required for the duration of the study
• Raise Patient Cloud specific work requests to other departments for tasks to be completed where appropriate
• Conduct lessons learned meetings internally and externally
• Participates in internal initiatives to completion in support of team goals
• Interact with new hires on team activities at same level or below
• Work with Associate Project Manager to monitor delegated tasks
• Assure compliance with Medidata's standard project management methodologies and Medidata SOPs

Skills

• Strong understanding of clinical research (pharma, device and/or biotech sectors) and of Clinical Research SaaS technology
• Able to demonstrate good verbal/written communication combined with some organizational skills
• Experience in Client Services or a client facing role and able to demonstrate a customer first attitude through work
• Exhibit time management skills combined with strong collaboration and team-building awareness
• Able to support project teams, promote unity and teamwork
• Self motivated and able to assume responsibility in a professional manner
• Able to recognise achievements and provide constructive feedback
• Is proficient in the use of all relevant Medidata internal systems
• Can demonstrate some computing skills and has experience with MS Office suite and Google Workspace
• Is able to demonstrate presentation and soft skills
• Travel expectations 10% - 20%, national / international
• Valid driver's license required
• 1-3 years relevant experience in clinical/biomedical and/ or software development
• Experience working with eCOA/ePRO, eConsent, Virtual Trials or Wearable Sensors
• 4 -year college degree or equivalent (analytic discipline a plus) preferred
• Experience in managing project timelines and risk assessment would be advantageous

Benefits

• Medical, dental, life and disability insurance
• 401(k) matching
• Flexible paid time off
• 10 paid holidays per year

Company Overview

Company H1B Sponsorship