[Remote] Document Specialist

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is a healthcare intelligence company specializing in payment continuum solutions. The Document Specialist role supports the Complex Claims team by managing and streamlining document workflows to ensure accuracy, efficiency, and compliance with internal procedures.

Responsibilities

• Manage document workflows including processing, quality assurance, and compliance with procedures
• Review incoming claims, assign statuses, organize data, and route files to auditors
• Collaborate with internal teams to maintain import queues, reconcile balances, validate charges, and correct errors
• Oversee file intake and output, address discrepancies, errors, and inquiries
• Identify and report system issues by submitting detailed service tickets
• Analyze data trends related to documents and systems, providing updates on status, claim routing, efficiency, inventory, and volume
• Monitor file-sharing processes to ensure accurate data transfer and appropriate volume levels
• Perform data entry for itemized bills
• Complete additional tasks as assigned

Skills

• Proficient in Microsoft Office Suite
• Proficient in Adobe Acrobat
• Proficient in multi-monitor setups
• Adaptable to company-specific software
• Strong attention to detail
• Excellent organizational skills
• Excellent analytical skills
• Excellent critical thinking skills
• Healthcare background preferred

Benefits

• Paid time off, paid holidays, and volunteer days
• Eligibility for health, vision, and dental coverage
• 401(k) plan participation with company match
• Flexible spending accounts
• Tuition reimbursement
• Company-paid benefits including life insurance, short-term disability, and parental leave
• Remote and hybrid work options

Company Overview