WORKERS' COMPENSATION INSURANCE TECHNICIAN

State Compensation Insurance Fund is California’s largest provider of workers’ compensation insurance. They are looking for high energy employees to fill the role of Workers' Compensation Insurance Technician, focusing on customer service and effective communication with clients.

Responsibilities

• Answering and resolving client inquiries through professional phone and non-phone interactions in a fast paced environment
• Demonstrate a positive attitude in a challenging environment
• Desire to succeed in a team environment
• Excellent written and verbal communication
• Ability to thrive in a high volume call center environment
• Ability to be flexible
• Ability to work independently
• Have consistent and predictable positive attendance
• Develop accurate and consistent data entry

Skills

• Demonstrate a positive attitude in a challenging environment
• Desire to succeed in a team environment
• Excellent written and verbal communication
• Ability to thrive in a high volume call center environment
• Ability to be flexible
• Ability to work independently
• Have consistent and predictable positive attendance
• Develop accurate and consistent data entry
• Must reside in California upon appointment
• Completed STD 678 application, resume, and statement of qualifications via CalCareers
• Current version of the State Examination/Employment Application STD Form 678
• Resume is required and must be included
• Statement of Qualifications writing sample
• Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview

Benefits

• Health Benefits Program (CalPERS)
• Retirement (CalPERS)
• Employer Health and Consolidated Benefits Contributions
• Dental, Vision
• 401(k) and 457 Deferred Compensation Plans
• Employee Assistance Program
• Group Legal Services Insurance
• Holidays, Vacation/Sick/Other Paid Leave
• Flex Elect Reimbursement Program
• Wellness and Recognition
• Alternate Work Schedules
• Transit Pass Program
• Tuition Reimbursement
• Dependent Scholarship Program
• Leadership Training
• Mentoring Program

Company Overview