Associate Product Owner

Gravie is dedicated to improving healthcare access through innovative health benefit solutions. The Associate Product Owner will support the Product Management team in delivering digital experiences, managing backlogs, and ensuring effective product delivery across platforms.

Responsibilities

• Collaborate with Engineer and Product to resolve bugs, enhance user experience, and implement preventative solutions
• Support backlog management by helping prioritize, refine, and align user stories with strategic objectives
• Write clear, actionable user stories and acceptance criteria based on direction from Product Managers and feedback from stakeholders
• Perform acceptance testing to validate that features meet defined requirements
• Maintain accurate and up-to-date product documentation, including FAQs, user guides, SOPs, and internal knowledge bases
• Actively participate in Agile ceremonies and delivery processes—supporting sprint planning, progress tracking, and continuous improvement of rituals like backlog refinement, reporting, and bug triage
• Coordinate cross-functional product releases, including timelines, communications, readiness tracking, and post-deployment follow-ups
• Own and evolve tooling that supports visibility and planning (e.g., Jira dashboards, Confluence spaces, release calendars)
• Support cross-functional alignment by facilitating regular syncs and sharing updates across Product, Ops, CX, Legal, and Compliance
• Continuously analyze user feedback, product trends, and system knowledge to inform process improvements and roadmap priorities

Skills

• 1+ years in product management, product operations, business analysis, project/program management, or a related field supporting software teams
• Strong understanding of Agile product development and how cross-functional teams deliver software
• Excellent communication, collaboration, and organizational skills; able to work effectively across technical and non-technical audiences
• Skilled in documentation, backlog organization, and asking insightful questions to drive clarity and alignment
• Proficiency in analyzing data and metrics to uncover issues, trends, and optimization opportunities
• Experience with tools such as Jira, Confluence, or similar platforms
• A systems-thinking mindset with strong attention to detail and a passion for identifying gaps and solving problems
• Interest in user experience, process improvement, and product delivery
• Bachelor's degree or equivalent practical experience
• Curious, proactive, and eager to grow in a fast-moving, collaborative environment
• Experience with user testing, customer discovery, or operations support
• Comfort working with data (e.g., dashboards, basic SQL, spreadsheets)
• Experience in healthtech, insurtech, or other regulated industries
• Familiarity with bug triage processes, incident management, or release management
• Prior experience standing up product ops frameworks or tooling in a scaling organization
• Previous experience at a high growth company

Benefits

• Alternative medicine coverage
• Flexible PTO
• Up to 16 weeks paid parental leave
• Paid holidays
• A 401k program
• Cell phone reimbursement
• Transportation perks
• Education reimbursement
• 1 week of paid paw-ternity leave

Company Overview

Company H1B Sponsorship