Experienced Warehouse Associate and Customer Support Specialist – Full-Time Data Entry and Call Support Role with Competitive Compensation and Benefits

Introduction to arenaflex

arenaflex is a pioneering company that has revolutionized the way people shop for their daily essentials. With the launch of DashMart, a store made possible by arenaflex, customers can now order their convenience items through the arenaflex app, and our team of dedicated Warehouse Associates pick and pack those orders in a real, physical store. At arenaflex, we are committed to enabling local economies and providing our customers with an unparalleled shopping experience.

About the Role

We are seeking an experienced and highly motivated Warehouse Associate and Customer Support Specialist to join our team at arenaflex. As a key member of our team, you will be responsible for picking and packing orders, managing inventory, and providing exceptional customer support. If you are a self-motivated, positive, and team-oriented individual with a proven track record of success in a retail environment, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Picking and packing orders: Pick orders that come through the app, pack the order, and hand it off to our drivers.
• Inventory and deterioration management: Stock receivables and manage inventory, including expiration dates.
• Warehouse maintenance: Clean and organize the warehouse to ensure a safe and efficient working environment.
• Customer enchantment: Ensure that replacements are approved with the customer and provide exceptional customer support.

Essential Qualifications

To be successful in this role, you will need to have:

• A high school diploma or GED equivalent.
• A proven history of success in a retail environment.
• Excellent communication and customer service skills.
• The ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• The ability to lift up to 50 pounds (regardless of facilities).

Preferred Qualifications

While not required, the following qualifications are preferred:

• A bachelor's degree in a related field.
• Previous experience in a warehouse or inventory management role.
• Experience with data entry and customer support software.
• Strong analytical and problem-solving skills.

Skills and Competencies

To be successful in this role, you will need to possess the following skills and competencies:

• Communication skills: Excellent verbal and written communication skills to provide exceptional customer support and work effectively with the team.
• Teamwork and collaboration: Ability to work collaboratively with the team to achieve common goals and objectives.
• Problem-solving and analytical skills: Ability to analyze problems and develop effective solutions.
• Time management and organization: Ability to prioritize tasks and manage time effectively to meet deadlines and achieve goals.
• Adaptability and flexibility: Ability to adapt to changing circumstances and priorities in a fast-paced environment.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to supporting the career growth and development of our employees. As a Warehouse Associate and Customer Support Specialist, you will have access to:

• Professional development and training programs to enhance your skills and knowledge.
• Opportunities for career advancement and growth within the company.
• A dynamic and supportive work environment that encourages innovation and creativity.

Work Environment and Company Culture

At arenaflex, we pride ourselves on our positive and inclusive company culture. As a Warehouse Associate and Customer Support Specialist, you will be part of a team that values:

• Teamwork and collaboration: We work together to achieve common goals and objectives.
• Innovation and creativity: We encourage innovation and creativity to drive growth and improvement.
• Customer satisfaction: We are committed to providing exceptional customer service and support.
• Diversity and inclusion: We value diversity and inclusion and strive to create a work environment that is welcoming and inclusive to all.

Compensation, Perks, and Benefits

As a Warehouse Associate and Customer Support Specialist at arenaflex, you will be eligible for a competitive compensation package that includes:

• A hourly rate of $32.
• Medical benefits starting day 1 for full-time employees.
• Gym membership reimbursement.
• Paid time off (PTO) and sick leave.
• Professional development and training programs.
• SmartSpend plus limit program for labor and products (including cell phone rebate plans).
• arenaflex offers in return.
• Being part of a new and innovative business and helping to build it.

Conclusion

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity. As a Warehouse Associate and Customer Support Specialist at arenaflex, you will be part of a dynamic and supportive team that values innovation, creativity, and customer satisfaction. Apply now to join our team and take the first step towards a rewarding and successful career at arenaflex.