Experienced Customer Engineer, Infrastructure Modernization, and Cloud Solutions Specialist – Driving Digital Transformation and Business Growth through Innovative Technologies at arenaflex

Introduction to arenaflex and the Industry

arenaflex is at the forefront of the digital transformation revolution, empowering businesses, educational institutions, and government agencies to harness the power of cloud computing. As a leader in the industry, arenaflex is committed to delivering enterprise-grade solutions that leverage cutting-edge technology and tools to help developers build more sustainably. With a presence in over 200 countries and territories, arenaflex is the trusted partner for organizations seeking to enable growth and solve their most critical business problems.

About the Job

As a Customer Engineer at arenaflex, you will play a pivotal role in facilitating the adoption of arenaflex's cloud products and services, helping prospective and existing customers and partners understand the benefits of arenaflex's solutions. You will work closely with customers to develop creative cloud solutions and architectures that address their business challenges, engage in proofs of concepts, and troubleshoot technical questions and roadblocks. Your expertise and presentation skills will be essential in engaging with customers to understand their business and technical requirements, and in presenting solutions that meet their needs.

Key Responsibilities

• Work with the team to identify and qualify business opportunities, key customer technical objections, and develop a strategy to resolve technical blockers.
• Manage the technical relationship with arenaflex's customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources.
• Collaborate with customers to demonstrate and prototype arenaflex's cloud product integrations in customer/partner environments.
• Guide customers through assessments of existing legacy application environments, providing recommendations on a roadmap for application modernization.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on arenaflex's cloud platform.

Essential Qualifications

To be successful in this role, you will need:

• A Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud-native architectures in a customer-facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred Qualifications

In addition to the essential qualifications, the following skills and experience are preferred:

• Experience with cloud or on-premises infrastructure engineering.
• Experience with virtualization and/or containerization platforms.
• Experience in migrating applications and services to cloud platforms.
• Experience with security controls (e.g., encryption, identity management and access control, attack vectors, and penetration testing).

Skills and Competencies

To excel in this role, you will need to possess a unique combination of technical, business, and interpersonal skills, including:

• Strong technical expertise in cloud computing, infrastructure modernization, and application development.
• Excellent communication and presentation skills, with the ability to engage with technical and non-technical stakeholders.
• Strong problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
• Ability to work collaboratively with cross-functional teams, including sales, marketing, and engineering.
• Strong business acumen, with the ability to understand customer needs and develop solutions that meet their business objectives.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a Customer Engineer, you will have access to a range of training and development opportunities, including:

• Technical training and certification programs to enhance your skills and knowledge in cloud computing and infrastructure modernization.
• Opportunities to work with cutting-edge technologies and innovative solutions.
• Collaboration with experienced professionals and thought leaders in the industry.
• Professional development programs to enhance your business and interpersonal skills.

Work Environment and Company Culture

arenaflex is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Our company culture is built on a foundation of innovation, collaboration, and mutual respect, and we are dedicated to creating a work environment that is inclusive, diverse, and supportive of all employees.

Compensation, Perks, and Benefits

The US base salary range for this full-time position is $142,000-$214,000, plus bonus, equity, and benefits. Our salary ranges are determined by role, level, and location, and individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. arenaflex offers a range of perks and benefits, including:

• Comprehensive health insurance and wellness programs.
• Retirement savings plans and matching contributions.
• Generous paid time off and holiday policies.
• Opportunities for professional development and growth.
• Access to cutting-edge technologies and innovative solutions.

Conclusion

If you are a motivated and experienced Customer Engineer looking to join a dynamic and innovative company, we encourage you to apply for this exciting opportunity at arenaflex. As a Customer Engineer, you will play a critical role in driving digital transformation and business growth through innovative technologies, and you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. Don't miss this chance to join a leader in the industry and take your career to the next level. Apply now to become a part of the arenaflex team and start your journey towards a rewarding and challenging career.