Director of Food Safety – Quality Assurance
Job Description:
• Build and Own Our Food Safety System
• Design and document policies and SOPs to ensure compliance
• Develop and implement HACCP, GMP, Allergen Control, Sanitation, and Recall programs
• Align programs with FDA, USDA, and FSMA requirements
• Partner closely with external QA and Operations teams
• Lead third-party and supplier audits
• Build and manage a risk-based supplier approval program
• Establish and maintain product specifications, finished product testing, and shelf-life standards
• Collaborate with R&D and Operations on scale-up and commercialization
• Investigate non-conformances, manage CAPAs, and track trends
• Own quality complaints from customers
• Develop KPIs and reporting dashboards
• Work across departments to embed food safety and quality principles
• Provide training and support to internal teams and manufacturing partners
• Represent the company during third-party audits and regulatory interactions
Requirements:
• 10+ years of experience
• 4+ years in pet-specific food manufacturing with direct oversight of co-manufacturers, contract packers, or ingredient suppliers
• Experience with protein lean points (FOSS)
• Proven ability to manage quality and food safety programs across multiple facilities and partners
• Expertise in building and managing HACCP and GFSI-aligned systems (SQF, BRC, etc.)
• Strong working knowledge of FDA, USDA, AAFCO, NASC, and FSMA regulations
• Experience conducting supplier audits and managing corrective actions
• HACCP certification required; PCQI certification strongly preferred
• Entrepreneurial and resourceful mindset
• Comfortable taking ownership of this focus area and running with it with limited oversight
• Excellent communication and project management skills.
Benefits:
• Offers Equity
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