[Remote] Business Analyst (Property & Casualty Florida Residential & Commercial Insurance)

Note: The job is a remote job and is open to candidates in USA. Windward Risk Managers is seeking a driven and detail-oriented Property & Casualty (P&C) Business Analyst to enhance their operational systems. The role involves collaborating across departments to gather and refine business system requirements, working with software developers, and implementing critical solutions. Responsibilities • Collaborate with stakeholders to elicit, document, and prioritize business requirements • Translate business needs into functional specifications for systems and processes • Create and maintain detailed documentation, including workflows, use cases, and business rules • Lead efforts to implement approved system changes, including documenting requirements and obtaining sign-off • Troubleshoot and resolve system issues, digging into lower environments to identify root causes and drive solutions to completion • Lead projects and provide regular, actionable status reports • Facilitate meetings with stakeholders, developers, quality assurance analysts, and other team members • Ensure an exceptional Customer Experience with clear, concise communication with stakeholders and continuous process improvements • Write and execute detailed test plans, track technical issues, and coordinate necessary fixes Skills • Bachelor's degree or in-lieu of degree equivalent education, training, and work-related experience • 3+ years as a Business Analyst with a proven ability to dig into complex issues and deliver results • 3+ years in the Property and Casualty (P&C) insurance industry, with experience in FL Residential Commercial lines • Strong understanding of Property & Casualty insurance products, underwriting, claims, and policy lifecycle • Strong organizational skills with the ability to manage multiple priorities • Excellent verbal and written communication skills • Ability to troubleshoot and apply logic to solve business problems with minimal supervision and a willingness to dig into the details of specific projects to ensure the appropriate approach and best use of company resources • Excellent organizational skills and the ability to prioritize and manage multiple projects and assignments • Familiarity with P&C insurance systems like Guidewire, Duck Creek, or similar platforms • Proficient in business analysis techniques, process modeling, and data analysis • Experience with tools like SQL, Excel, Visio, Jira, or other project management tools • Experience with comparative raters and understanding of XML/SOAP • Business Analyst certification (e.g., CBAP, CCBA) is a plus Company Overview • Windward Risk Managers is an MGA for homeowners carriers, overseeing Florida Peninsula, Edison, and Ovation. It was founded in undefined, and is headquartered in Boca Raton, Florida, USA, with a workforce of 201-500 employees. Its website is https://www.windwardriskmanagers.com. Apply tot his job Apply To this Job