Accounts Receivable Accounting Specialist
About the position
We are looking for a proactive and detail-oriented accounting professional to join our dynamic team. The ideal candidate brings a solid understanding of accounting principles, strong organizational skills, and a customer-first mindset. This role combines financial accuracy with relationship management, ensuring seamless cash application and responsive support for our agents and customers.
Our company thrives in a fast-paced, evolving environment, and we value individuals who are adaptable, eager to learn, and capable of working independently while contributing to a collaborative team culture.
The Accounting Specialist will work a hybrid schedule from our Springfield, MO office.
Responsibilities
• Review aging reports, identify past-due accounts, and follow up with agents/customers in line with established collection procedures
• Support continuous improvement of AR processes and documentation
• Respond to inquiries from agents and customers via phone and email with professionalism and empathy
• Provide clear, solution-oriented communication to resolve issues quickly
• Navigate and learn industry-specific software platforms
• Assist with ad hoc projects and tasks to support the AR team and broader finance function
Requirements
• Solid knowledge of accounting principles and practices
• Strong written and verbal communication skills
• Analytical problem-solving ability with a focus on solutions
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Self-motivated with initiative to drive tasks to completion
• Strong interpersonal skills with the ability to collaborate across teams
• Ability to work independently while adhering to company policies and procedures
• Proficiency in Microsoft Excel® and familiarity with other Microsoft 365 tools preferred
• Minimum of 3 years of accounting experience (accounts receivable focus preferred)
• Previous customer service or client-facing experience strongly preferred
Benefits
• comprehensive health care coverage
• a 401k plan
• tuition reimbursement
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