Data Analyst, Reporting
Job Description:
• Develop KPI calculations and performance measurement frameworks.
• Track SLA performance and identify deviations, risks, or improvement opportunities.
• Analyze monitoring alerts, incidents, performance logs, and operational data for trends.
• Prepare weekly, monthly, and quarterly analytic reports and executive summaries.
• Support dashboard teams in defining metrics, data sources, and visualization requirements.
• Conduct data validation, reconciliation, and quality checks across multiple data sources.
• Perform ad hoc analyses to support operations, engineering, and leadership decision-making.
• Maintain reporting templates, standards, and metadata definitions.
• Identify anomalies, performance bottlenecks, and recurring issues.
• Document analytic processes and ensure alignment with program reporting requirements.
Requirements:
• Minimum 5 years of experience performing reporting, analytics, or data analysis.
• Experience developing KPIs and tracking SLA performance.
• Experience producing weekly/monthly reports for federal, DoD, or large enterprise environments.
• Experience analyzing alert logs, incidents, or operational performance datasets.
• Bachelor’s degree in Data Analytics, Mathematics, Data Science, or a closely related field.
• Candidate must possess a Tier 2 Moderate Risk Public Trust or an active Secret clearance or higher.
• Proficiency with Excel, SQL, or analytical tools for data querying and reporting.
• Understanding of KPI design, SLA metrics, and performance measurement methodologies.
• Familiarity with dashboards or BI tools like Power BI, Tableau, or Grafana.
• Knowledge of data validation, reconciliation, and quality control principles.
• Strong analytical and quantitative reasoning abilities.
• Clear written and verbal communication skills for executive reporting.
• High attention to detail and accuracy in reporting outputs.
• Ability to identify trends, anomalies, and insights across complex datasets.
• Strong time management and ability to handle recurring deadlines.
Benefits:
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