Client Services Tech Project Manager/ Tech Specialist
• ***Interested applicants must submit their salary requirements in a cover letter and attach two writing samples in the Supporting Documents field (last page of this application). Applicants who do not provide salary requirement and writing samples will not be considered for an interview.****
Sparacino PLLC is seeking a full-time remote Client Services Tech Project Manager/Tech Specialist to provide comprehensive technical support to our attorneys and clients. This role combines client support, project management, and technology coordination. This position is ideal for someone who enjoys creating and using various forms of technology and can apply that technology to dynamic, interdisciplinary work in a fast-paced legal environment.
Applicants with experience in database management, coding, and/or in administrative technology software (see below) are encouraged to apply. Prior legal experience is not required. Candidates must be available to work standard East Coast business hours. The firm provides all necessary equipment, including a computer. Applicants must have private, reliable, and secure full-time internet access.
What’s in it for you?
• The ability to work remotely full-time.
• An annual salary of $50,000-$65,000 (salary determined on applicant’s qualifications).
• Medical insurance.
• Dental, vision, pet, LifeLock, and other options for employee premium.
• Paid time off as well as paid federal holidays.
• Bonus opportunities.
Do you have:
• A love for learning new software and programs?
• Strong skills with Microsoft Office, databases/CRMs, Docupilot, Docusign, Zapier, etc?
• Strong organizational skills with an emphasis on meticulous record keeping?
• A love and appreciation for research and problem solving?
• An ability to anticipate needs and make sound decisions that help achieve business goals?
• Strong communication skills that will allow you to effectively communicate with a diverse group of people often about extremely sensitive subject matters?
This job may be perfect for you!
Responsibilities:
• Implementing. Managing, and optimizing Airtable to support various operational functions for our clients and attorneys.
• Efficiently documenting and securely maintaining all data in an organized manner.
• Creating and adhering to standard operating processes.
• Designing and implementing efficient workflows within a database/CRM to support client and attorney’s needs.
• Troubleshoot database/CRM-related issues and collaborate with team members to resolve them in a timely manner.
• Database management and data entry.
• Filing, updating, and auditing electronic client records.
• Various client-related responsibilities including communication, drafting, and proofreading on an as-needed basis.
Qualifications:
• Bachelor’s degree
• Ability to work 8 hours between the hours of 8am-6pm ET.
• Ability to work comfortably in a fast-paced environment, multi-tasking, and working both independently and with a team.
• Knowledge of JavaScript or similar skillset welcome.
• Ability to work with sensitive subject matters.
• Candidates must also be able to follow written and verbal instructions and quickly adapt to changes in workflow.
• Working knowledge of DocuSign, Docupilot, Zapier, and MicroSoft Office.
• Familiarity with data visualization tools.
• Expertise in Airtable, with the ability to design complex databases, interfaces, and automations.
Sparacino PLLC is a high-stake investigative law firm headquartered in Washington, D.C. We practice in several areas involving sensitive investigations and related litigation. We represent thousands of Gold Star families and wounded veterans in various terrorism related litigation using several federal anti-terrorism statues to include the Foreign Sovereign Immunities Act, Anti-Terrorism Act, and the Justice Against State Sponsors of Terrorism Act.
Our cases may involve sensitive geopolitical considerations, and we draw on a range of disciplines and skill sets to meet such challenges. Our team of attorneys and professionals, who work under the supervision of attorneys, includes people with past experience in the intelligence community, the military, investigative and research sectors, government, customer relations, and private equity.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
• Health insurance
• Paid time off
Education:
• Bachelor's (Required)
Work Location: Remote
Apply tot his job
Apply To this Job