Remote Service Support Analyst – Incident & Mgmt
Position: Remote Service Support Analyst – Incident & Change Mgmt
A technology services provider is seeking a Senior Service Support Analyst to work remotely while residing in North Carolina. The role focuses on incident and change management for the Facilities Access Control System (FACS). Candidates should possess a bachelor's degree in computer science or an IT-related field with substantial experience in software services. The position involves supporting operations, assisting with incident management, and collaborating with IT teams to ensure effective service delivery.
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