Flex Nurse Educator - Knoxville, TN
About the position
Responsibilities
• Deliver remote patient education, including medication administration training and adherence support, via telephonic, video, email, SMS, and secure messaging platforms.
• Provide in-person support and education exclusively during coverage of territory vacancies, such as home visits and other approved designated locations, maintaining privacy and high educational standards.
• Facilitate connections to program-approved resources and encourage dialogue between patients and healthcare providers.
• Maintain accurate documentation, follow approved protocols, and uphold KPIs and compliance standards.
• Collaborate with District Managers and Field Leadership, participate in training sessions and strategic planning, and assist in onboarding and mentoring new team members as needed.
• Coordinate and facilitate the connection between patients and program-approved, patient-based resources.
• Provide educational training to patients on specific disease states and prescribed medication.
• Provide patient-focused education to empower patients to adhere to specific treatment compliance as directed by their HCP.
• Foster appropriate dialogue between patient and health care provider
• Support patients throughout their treatment journey, addressing access barriers and promoting behavioral change for optimal health outcomes.
• Participate in ongoing professional development, team meetings, and quality improvement initiatives.
• Adhere strictly to program guidelines, ensuring non-clinical and educational interactions with patients.
• Uphold territory-specific targets and compliance with company and regulatory standards.
Requirements
• Active RN license in good standing (compact multi-state preferred); may be required to obtain additional licensure in multiple states; bachelor's degree or BSN preferred.
• Must possess or be willing to obtain a California RN Licensure if residing in the Mountain or Pacific time zone
• Must reside within the specific geography
• At least 5 years clinical experience in hospital, home health, pharmaceutical, or biotech settings; nurse educator background a plus
• Exceptional communication, organization, and time management skills, including experience managing multiple territories and prioritizing projects and deadlines.
• Proficient in virtual platforms, documentation, MS Office, and iPad technology
• Ability to travel up to 50% for in-field assignments and coverage as needed; valid driver’s license required.
• Flexible availability for evening and weekend work
• Private designated workspace at home required.
• Flexibility to work weekends and evenings.
Nice-to-haves
• Bilingual in English/Spanish and prior Ambassador experience desirable.
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