Managing Consultant (Customer Experience)

MANAGING CONSULTANT (CUSTOMER EXPERIENCE) WHO WE ARE Apex Systems is a leading global technology services firm that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit www.apexsystems.com . At Apex Systems, we prioritize professional development, work-life balance, and fostering a collaborative culture. We value our team's well-being and recognize the importance of building strong relationships. That's why we organize regular team-building events and philanthropic days to give back to the community - fostering a sense of purpose and fulfillment among our team. Join us for career advancement, innovative solutions, and a supportive environment focused on your success. JOB DESCRIPTION We are seeking an experienced and visionary Adobe Experience Cloud Strategist to be a trusted advisor to our clients and internal teams. In this critical role, you will leverage your broad understanding of the Adobe Experience Cloud suite to identify, shape, and articulate comprehensive digital experience solutions that drive significant business value. You'll bridge the gap between business objectives and technical capabilities, guiding clients from initial concept through to successful strategy implementation. This is an ideal opportunity for a technically grounded leader who thrives on solving complex client challenges, influencing strategic direction, and "winning work" by demonstrating the transformative power of the Adobe ecosystem. RESPONSIBLITIES • Lead discovery sessions with clients to deeply understand their business challenges, marketing objectives, and customer experience goals. • Architect end-to-end solutions leveraging the full Adobe Experience Cloud suite, including Adobe Experience Manager (AEM), Adobe Analytics, Adobe Target, Adobe Campaign/Journey Optimizer, Adobe Real-Time CDP, Adobe Commerce, and Adobe Marketo Engage. • Articulate the value proposition of integrated Adobe solutions to executive and business stakeholders, clearly demonstrating how technology addresses their problems and delivers ROI. • Act as the primary technical strategy lead during sales cycles, developing compelling proposals, effort estimates, solution demos, and technical architecture diagrams for RFPs. • Develop strategic roadmaps for Adobe adoption and maturity, outlining phases, dependencies, and business outcomes. • Provide high-level architectural oversight and strategic guidance during project delivery, ensuring solutions align with long-term client goals and Adobe best practices. • Advise on data architecture, integration patterns, and governance strategies across the Adobe Experience Cloud. • Identify opportunities for optimization, personalization, and automation within client Adobe environments. • Stay deeply informed about Adobe product roadmaps, new features, and industry trends to bring innovative ideas to clients. • Serve as a Subject Matter Expert (SME), mentoring technical teams and contributing to the strategic direction of our Adobe practice. • Develop reusable assets such as solution frameworks, implementation roadmaps, and reference architectures to accelerate delivery. • Collaborate with marketing and sales enablement efforts, providing thought leadership and technical content. JOB REQUIREMENTS • Bachelor's or Master's degree in Computer Science, Engineering, Marketing Technology, or a related field. • 5+ years of experience in digital experience solutions, with 3+ years of significant experience across multiple Adobe Experience Cloud platforms (e.g., AEM, Analytics, Target, Campaign/Journey Optimizer, Real-Time CDP, Commerce, Marketo Engage). • Strong foundational understanding of core AEM capabilities (Sites, Assets) and how they integrate. • Proven ability to understand complex business requirements and translate them into practical, integrated Adobe solutions. • Deep knowledge of customer journey mapping, personalization strategies, data activation, and marketing automation principles. • Familiarity with cloud infrastructure (Adobe Cloud Manager, AWS, Azure) and DevOps concepts. • Exceptional communication, presentation, and interpersonal skills, with the ability to engage confidently with both technical and executive audiences. • Demonstrated experience in a client-facing, pre-sales, or consulting role, including solution estimation and RFP responses. • Adobe certifications (e.g., Adobe Certified Expert, Adobe Certified Master Architect) are highly preferred. OUR COMPREHENSIVE BENEFITS: • Competitive Salary • Health, Dental and Vision Insurance • Health Savings Accounts (HSA) with Employer Contribution • Flexible Spending Accounts • Long and Short-Term Disability • Life Insurance • Voluntary Benefits • Employee Assistance Program • Paid Parental Leave • Wellness Incentives • Vacation and Holiday Pay • 401(k) Retirement Plan with Employer Match • Employee Stock Purchase • Training and Advancement Opportunities • Tuition Reimbursement • Birthdays Off • Philanthropic Opportunities • Referral Program • Partial Gym Membership Paid • Team Building Events • Discount Programs Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [email protected] . Apply tot his job Apply To this Job