IT Database Administrator IV - Digital Technology Services

About the position Responsibilities • Take ownership of problems through to resolution over a wide variety of systems and technologies. • Ensure internal database systems are managed to the highest standard by following industry best practice. • Performs work with a high degree of latitude. • Handles the most complex issues. • Demonstrate problem management, ownership, and prevention of downtime. • Provides mentoring, guidance, and general oversight to less experienced staff in a variety of database design, administration, and/or modeling activities. • Consults with and advises senior management and multiple clients on high-impact data or database management issues, influencing strategic direction. • Handles and leads various large-scale or highly complex data/database management activities including one or more of the following: designing highly complex logical and/or physical databases; leading highly complex data modeling, mapping, integration, and capacity planning efforts; developing management policies, procedures and standards; and business requirements identification, analysis and development. • Actively contribute to the development of existing and new IT processes and procedures to enhance service transition and service operation lifecycle stages. • Demonstrate self-starter capabilities, identifying areas of improvement and taking action in order to address service-impacting issues. • Provide operational support for the Epic Cache/ Oracle/ Windows/SQL Server database environment. • Database backup/restores, daily checks, maintenance tasks, and building new database instances and applying service packs. • Manage and escalate problems as appropriate, and investigate defects or problems, work with infrastructure and external vendors to identify solutions, and support any fixes that are required as part of service improvement. • Follow the Change Management procedure and other standard practices in installing, configuring, and supporting databases and related items in Test and Production environments. • Ensure service uptime is prioritized and all faults, incidents, and problems are responded to in an efficient manner without negatively impacting SLAs and reporting metrics in place. • Upgrade or maintain software at a time when the impact on the business is minimized. • Other duties and/or projects as assigned. 18. Adheres to HMH's Organizational competencies and standards of behavior. Requirements • Bachelor's level degree or equivalent in Information Technology/Math/Computer Science or related field, or equivalent (4 years) relevant experience. • Possesses expert knowledge of subject matter. • Minimum of 6 (or, if no degree, 10+ years) years of experience. • Analytical skills, communication skills, adaptable, and flexible. • Windows Server Operating Systems Security concepts and technologies, including PCI & PHI understanding. • Active Directory, Group Policy, DBS, DHCP & DFS. Enterprise storage, Enterprise-scale patch management & related maintenance methodologies. • Network principles, protocols & Technologies. • Epic Cache, Cogito, Oracle, SQL, and other database technology platforms, backup & recovery, including Disaster Recovery. • Excellent written and verbal communication skills. • Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms. • Epic experience and certifications in Epic Clarity/ Cogito ETL Caboodle Administration. • Experience in either SQL Server or Oracle. Nice-to-haves • Eight years of experience. • Prior healthcare experience. • Epic Iris experience Apply tot his job Apply To this Job