Business Development and Growth Operations Lead

About the position Responsibilities • Collaborate with growth and marketing leadership to develop and execute a robust lead generation strategy targeting key stakeholders within the U.S. healthcare payor and provider landscape. • Support and conduct as needed market analysis to inform go-to-market, lead generation and broader growth strategy. • Identify and qualify potential leads through various channels including cold outreach (email, phone), networking, industry events, and leveraging market intelligence. • Develop and refine targeted messaging and value propositions to resonate with specific payor segments. • Manage and maintain the lead generation process and CRM system (e.g., Pipedrive, Hubspot, Salesforce) for accurate tracking and reporting purposes. • Ensure data integrity and implement best practices for lead management and reporting within the CRM. • Own and manage prospect relationships through early stages of the growth pipeline. • Coordinate closely with growth leadership to ensure warm and effective hand-offs of prospect relationships at advanced deal stages. • Regularly collect feedback from Concerto growth and partner success leaders to identify effective messaging, new needs, and emerging opportunity areas. • Utilize feedback to continuously update and refine the lead generation strategy and tactics. • Support data management efforts to ensure accuracy and accessibility of key sales and lead generation information through Concerto's CRM and other internal tools/platforms as needed. • Manage, track, and report on growth and partner success performance against organizational objectives. • Assist in the creation of analysis and reporting to track growth and partner success performance and identify areas for improvement. • Establish processes for sales process documentation, management and optimization. • Maintain pitch materials and contribute to training and enablement initiatives for the sales and business development teams. Requirements • Bachelor's degree in business, healthcare administration, or a related field. • 5+ years of experience in B2B inside/outside sales within the healthcare industry. • Intimate familiarity with the U.S. healthcare payor landscape and terminology. • Experience selling to or working with Medicare Advantage plans. • Familiarity with standard value-based care contract structures (e.g., performance-based upside/downside risk models) required. • Experience with the management of B2B sales processes and major CRM tools/platforms (e.g., Pipedrive, Hubspot, Salesforce). • Basic analytical toolkit, including a high level of comfort and fluency with Microsoft Excel, Microsoft PowerPoint and native CRM reporting/analytics functions. • Appetite and ability to extract sales trends and patterns and synthesize insights for the broader growth team. • Comfort working in a fast-paced, highly cross-functional, and collaborative team environment. • Experience and comfort presenting and operating with and around executive-level audiences/stakeholders, including strong communication and presentation skills and high relationship quotient. • Highly organized, detail-oriented, and able to manage multiple priorities effectively. • Self-motivated, results-oriented, and able to thrive in a dynamic startup environment. • Willingness to travel up to 25% of the time. Benefits • Competitive salary and benefits package. • Stock option incentives are commensurate with experience and performance. • Full healthcare coverage. • 401K with match. • Broad range of other health, wellness, and financial benefits. Apply tot his job Apply To this Job