[Hiring] Chief Operating Officer (COO) - SaaS / Growth Operator @Impact Clients

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a world-class, execution-obsessed operator to join Allen AI as our Founding COO / Operator. This is not a cushy exec job. This is a boots-on-the-ground role for someone who loves building from $1M to $50M ARR. You will work directly with Richard to own the day-to-day execution, so he can go all-in on content, traffic generation, and brand building. You will be the engine behind the machine. If you’ve ever wanted to build a category-defining SaaS company from the inside, this is your shot. What You'll Own • Daily Operations: Run the business day-to-day. Manage team, meetings, KPIs, and execution across departments. • Product Execution: Be the product owner working closely with our lead dev (Ivan). Prioritize features, gather user feedback, and ship updates. • Team Leadership: Hold people accountable. Build hiring systems. Fire fast, promote fast. Build a world-class team under you. • Process Creation: SOPs, checklists, reporting dashboards, automations - you’ll build the machine that scales. • Customer Feedback Loops: Extract feedback from users (many of whom come from our coaching company) and turn it into roadmap actions. • Sales & Growth Systems: Coordinate initiatives for user onboarding, user retention, and revenue expansion. • Affiliate Partnerships Division: Build and lead the affiliate marketing engine for Allen AI. This includes designing and executing the entire system for finding, recruiting, and onboarding new affiliates; creating affiliate sales and success teams; managing relationships; running launches; and driving high-volume traffic and new user acquisition through affiliates on platforms like Instagram, TikTok, X, and Skool. Qualifications • You’ve helped scale a start-up from <$1M ARR to $10M+, or dream of doing it and have the scars to prove you’re ready. • You have zero ego. You're not trying to be a public-facing “CEO.” You want to build, execute, and win. • You love building systems, hiring teams, fixing ops, and holding people accountable. • You think in metrics, dashboards, and deliverables. • You get joy from executing at speed and cleaning up chaos. • You’ve either worked inside a SaaS company before, or you’re a brilliant generalist who knows how to run a lean team across product, ops, support, and GTM. • You move fast. You’re comfortable working with high performers who demand a lot and operate at a pace that would burn out most. Requirements • Bonus Points If You… • Come from the creator economy, especially if you’ve worked in B2C, DTC SaaS, or social-media-focused tech. • Have built or scaled tools for Instagram/TikTok creators, course sellers, influencers, or coaches. • Understand how things go viral, how affiliate ecosystems work, and how creator-led growth loops drive explosive awareness. • Genuinely care about helping everyday 9–5ers, beginner entrepreneurs, and online creator-led businesses succeed in the online space. • Have product owner / product manager experience. • Have built customer support, onboarding, and/or affiliate systems from scratch. Benefits • This isn’t a normal job. You’re not joining a start-up just to “support.” You will be the co-builder of a $50M+ ARR software company. • You will get full behind-the-scenes access to one of the most connected entrepreneurs in digital business. • The playbook for using media + content to scale SaaS. • Ownership of the internal engine that makes the business run. • A front-row seat to the fastest-growing SaaS opportunity in the “link-in-bio / digital product” space. • A chance to join pre-escape velocity and shape the company DNA before it hits $1M/month. Apply tot his job Apply To this Job