Store Operator - Remote - Texas
About the position
Responsibilities
• Receive and respond to incoming calls from customers and co-workers by utilizing a desktop computer and headset
• Act as a general resource for customers and employees
• Set a positive example of the Nordstrom experience while meeting service expectations and communications standards
• Maintain a high level of confidentiality
Requirements
• A professional speaking voice to communicate clearly with customers and co-workers
• Ability to prioritize multiple tasks in a fast-paced environment
• Working knowledge of Microsoft Office products like Outlook, Word and Excel
• 6+ months customer service experience (preferred)
• The ability to work a flexible schedule based on business needs
• Training: Monday - Friday for 4 weeks (required)
Benefits
• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
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