[Remote] Sr. Administrator, Contractual, Appeals
Note: The job is a remote job and is open to candidates in USA. Amazon is striving to be Earth’s Best Employer and is seeking a Senior Administrator for their Appeals team. The role involves handling confidential information, ensuring accuracy in appeal cases, and identifying process improvements while providing exceptional customer service.
Responsibilities
• Utilize your deep diving skills and Amazon policy expertise to identify required documentation for appeal cases.
• Assess documentation for accuracy and past precedent.
• Identify any process defects and recommended remediation.
Skills
• Bachelor's degree in business, HR, or a related field, or 2+ years of case management experience and High school or equivalent
• 1+ years of human resources functions experience, or Bachelor's degree or equivalent
Company Overview
• Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence. It was founded in 1994, and is headquartered in Seattle, Washington, USA, with a workforce of 10001+ employees. Its website is https://amazon.com.
Company H1B Sponsorship
• Amazon has a track record of offering H1B sponsorships, with 18969 in 2025, 21175 in 2024, 19057 in 2023, 24088 in 2022, 12233 in 2021, 14881 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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