Material Damage Telephone Claims Adjuster Trainee, I, II - National General
About the position
The Material Damage Telephone Claims Adjuster Consultant I position at National General involves reviewing and adjusting material damage and auto liability claims in a fully remote environment. The role requires a strong customer service mindset and effective communication skills to investigate claims, determine coverage and liability, and negotiate settlements within the authority limits.
Responsibilities
• Investigate and confirm facts of loss for automobile accidents.
• Determine coverage, liability, and damages for claims.
• Negotiate claims within the limit of authority.
• Collaborate with fraud or subrogation representatives for claims involving fraud.
• Identify customer needs and provide appropriate service.
• Apply understanding of insurance policies and organizational relationships.
• Handle investigations regarding all aspects of auto claims.
Requirements
• 4 year Bachelor's Degree (Preferred)
• 2 or more years of experience in claims adjusting (Preferred)
• Equivalent combination of education and experience may be considered.
Benefits
• Competitive salary based on experience and qualifications.
• Flexible work environment.
• Opportunities for career advancement.
• Inclusivity and diversity awards recognition.
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