**Experienced Customer Service Associate - Temporary Role at blithequark**
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we invite you to join the dynamic team at blithequark as a Customer Service Associate - Temporary. In this role, you will be the face of our company, providing top-notch service to our valued customers and helping to drive sales and growth.
**About blithequark**
blithequark is a leading provider of innovative solutions and services, dedicated to making a positive impact on the lives of our customers and communities. With a commitment to excellence and a passion for customer satisfaction, we strive to create a workplace culture that is inclusive, supportive, and empowering. Our team members are the heartbeat of our organization, and we are seeking talented individuals who share our values and are eager to contribute to our success.
**Key Responsibilities:**
As a Customer Service Associate - Temporary at blithequark, you will be responsible for delivering a distinctive and delightful customer experience, while also contributing to the smooth operation of our stores. Your key responsibilities will include:
* Engaging customers and patients by greeting them and offering assistance with products and services
* Resolving customer issues and answering questions to ensure a positive customer experience
* Modeling and sharing customer service best practices with all team members
* Providing customers with courteous, friendly, fast, and efficient service
* Recommending items for sale to customers and recommending trade-up and/or companion items
* Registering customer purchases on assigned cash register, collecting cash and distributing change as requested
* Processing voids, returns, rain checks, refunds, and exchanges as needed
* Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records
* Implementing Company asset protection procedures to identify and minimize profit loss
* Ensuring compliance with state and local laws regarding regulated products
* Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise
* Assisting with separation of food items and product placement as specified by policies/procedures
* Providing customer service in the photo area, including digital passport photo service and suggestive sell of promotional photo products
* Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
* Complying with all company policies and procedures; maintaining respectful relationships with coworkers
**Essential Qualifications:**
To be successful in this role, you will need to possess the following essential qualifications:
* High school diploma or equivalent required; some college or specialized training preferred
* Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management
* Ability to work in a fast-paced environment, with a high level of energy and enthusiasm
* Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound judgments
* Basic math skills, with the ability to accurately handle cash and operate a cash register
* Ability to lift up to 25 pounds, with frequent standing, walking, and bending
* Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends
**Preferred Qualifications:**
While not required, the following qualifications would be an asset in this role:
* Previous customer service experience, preferably in a retail or healthcare setting
* Knowledge of store systems and store equipment
* Experience with digital passport photo service and promotional photo products
* Basic computer skills, with the ability to learn and use our store systems and software
**Skills and Competencies:**
To succeed in this role, you will need to possess the following skills and competencies:
* Excellent communication and interpersonal skills
* Strong problem-solving and conflict resolution skills
* Basic math skills and ability to accurately handle cash
* Ability to work effectively in a team environment
* Strong attention to detail and organizational skills
* Ability to adapt to changing situations and priorities
* Strong customer service skills, with a focus on delivering exceptional experiences
**Career Growth Opportunities and Learning Benefits:**
At blithequark, we are committed to helping our team members grow and develop their careers. As a Customer Service Associate - Temporary, you will have the opportunity to:
* Develop your customer service skills and knowledge, with ongoing training and coaching
* Learn about our store systems and software, with the ability to use them to drive sales and growth
* Contribute to the success of our stores, with opportunities to take on additional responsibilities and leadership roles
* Participate in our employee recognition and reward programs, with opportunities to earn bonuses and incentives
* Enjoy a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off
**Work Environment and Company Culture:**
At blithequark, we strive to create a workplace culture that is inclusive, supportive, and empowering. Our team members are the heartbeat of our organization, and we are committed to providing a safe and healthy work environment that promotes well-being and job satisfaction. Our stores are designed to be welcoming and accessible, with a focus on providing excellent customer service and creating a positive shopping experience.
**Compensation, Perks, and Benefits:**
As a Customer Service Associate - Temporary at blithequark, you can expect to receive a competitive hourly rate, as well as a range of benefits and perks, including:
* Competitive hourly rate
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) matching and paid time off
* Employee recognition and reward programs, with opportunities to earn bonuses and incentives
* Opportunities for career growth and development
* A fun and supportive work environment, with a focus on teamwork and collaboration
**How to Apply:**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we invite you to apply for the Customer Service Associate - Temporary role at blithequark. Please submit your application, including your resume and a cover letter, to our online application system. We look forward to hearing from you!
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