Senior Claims Resolution Specialist – Environmental

Description The Environmental Claims Specialist is responsible for the investigation, evaluation and disposition of Environmental claims on assignment, which may include an established portion of the office/team workload and/or individual assigned cases that present high exposure or complex coverage or liability issues. Works autonomously within prescribed authority limits. This position includes responsibility for handling claims involving severe and catastrophic injuries. While this is a Small Commercial role, we do handle a number of Personal Lines Environmental cases as well. This position is eligible for up to a $2,500 sign on bonus after 90 days of employment for external candidates with an active All-Lines Adjuster license in Florida or Texas (will need to provide documentation of active license and all CE’s must be completed). • *This position may have in-office requirements twice a month depending on candidate location.** Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. Ideal experience includes: • A strong background in casualty, litigation and coverage analysis and the writing of coverage position letters. • Commercial claims background • Environmental claims experience Responsibilities: • Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed procedures and authority. Recommends ultimate resolution on assigned cases in excess of their authority to local claims management and Home Office. • Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. • Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. • Confers with trial counsel and prepares trial reports. • Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. • Responds to various written and telephone inquiries including status reports. • Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. • Accountable for security of financial processing of claims, as well as security information contained in claims files. • Responsible for managing the practices and billing activities of outside and in-house counsel. • May assist in the absence of the Claims Team Manager, representing the company on matters involving state or federal regulatory agencies. • May be involved in special projects and/or mentoring at the direction of local management. Qualifications • Must have an expert knowledge of coverage, liability, and complex claims handling procedures. • Must be able to effectively handle claims at the highest technical and complexity level. • Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. • A full working knowledge of claims operations and procedures is required. • Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills. • The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 7 years of directly related experience. • Ability to obtain proper licensing as required Qualifications • Must have an expert knowledge of coverage, liability, and complex claims handling procedures. • Must be able to effectively handle claims at the highest technical and complexity level. • Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. • A full working knowledge of claims operations and procedures is required. • Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills. • The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 7 years of directly related experience. • Ability to obtain proper licensing as required. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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