**Experienced Virtual Customer Care Assistant – Part-Time Contract to Hire Opportunity at blithequark**
Are you a highly organized and detail-oriented individual looking to supplement your income while working from the comfort of your own desk? Do you have excellent communication skills and a passion for delivering exceptional customer experiences? If so, we invite you to apply for our part-time Virtual Customer Care Assistant position at blithequark. As a Virtual Assistant, you will play a vital role in supporting our online customers and real estate agents, ensuring seamless communication and timely responses to their inquiries.
**Overview of the Role:**
As a Virtual Customer Care Assistant at blithequark, you will be responsible for providing top-notch support to our online customers and real estate agents. Your primary duties will include:
* Reviewing contact forms submitted by home buyers and sellers to ensure they are complete and suitable for our services
* Sending automated email alerts to real estate agents, keeping them informed about new leads and potential clients
* Sending welcome texts via Google Voice to customers, making them feel valued and supported throughout their journey
* Notifying agents via text messages, using pre-approved scripts to ensure consistency and efficiency
* Responding to customer and agent inquiries via text or email, providing timely and accurate information to resolve their concerns
* Performing minor related tasks as needed, such as data entry or updating customer information
**Why Join blithequark?**
At blithequark, we value our employees and strive to create a positive, inclusive work environment that fosters growth and development. As a Virtual Customer Care Assistant, you will have the opportunity to:
* Work from the comfort of your own desk, enjoying a flexible schedule and work-life balance
* Develop your communication and problem-solving skills, honing your ability to provide exceptional customer experiences
* Collaborate with a talented team of professionals who share your passion for delivering outstanding results
* Enjoy opportunities for career growth and professional development, with a focus on continuous learning and improvement
* Participate in a dynamic, fast-paced environment that encourages creativity, innovation, and teamwork
**Essential Qualifications:**
To succeed as a Virtual Customer Care Assistant at blithequark, you will need:
* Excellent communication and interpersonal skills, with the ability to interact with customers and agents in a professional and courteous manner
* Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
* Proficiency in Google Voice and other relevant software applications, with the ability to learn new tools and systems quickly
* A high school diploma or equivalent, with a minimum of 1-2 years of experience in customer service or a related field
* A flexible schedule, with availability to work occasional evenings and weekends as needed
**Preferred Qualifications:**
While not required, the following qualifications would be beneficial for this role:
* Experience working in a virtual or remote environment, with a proven track record of delivering results in a flexible work setting
* Familiarity with real estate or a related industry, with a strong understanding of the needs and challenges faced by home buyers and sellers
* Certification in customer service or a related field, such as Certified Customer Service Representative (CCSR) or Certified Customer Experience Professional (CCEP)
* Proficiency in multiple languages, with the ability to communicate effectively with customers and agents from diverse backgrounds
**Skills and Competencies:**
To excel as a Virtual Customer Care Assistant at blithequark, you will need to possess the following skills and competencies:
* Excellent communication and interpersonal skills, with the ability to interact with customers and agents in a professional and courteous manner
* Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
* Proficiency in Google Voice and other relevant software applications, with the ability to learn new tools and systems quickly
* A high level of adaptability and flexibility, with the ability to adjust to changing priorities and deadlines
* A strong commitment to customer satisfaction, with a focus on delivering exceptional experiences and building long-term relationships
**Compensation and Benefits:**
As a Virtual Customer Care Assistant at blithequark, you can expect a competitive compensation package, including:
* A hourly rate of $15-$20 per hour, depending on experience and qualifications
* Opportunities for career growth and professional development, with a focus on continuous learning and improvement
* A dynamic, fast-paced work environment that encourages creativity, innovation, and teamwork
* A flexible schedule, with the ability to work from the comfort of your own desk and enjoy a work-life balance
**How to Apply:**
If you are a motivated and customer-focused individual looking to join a dynamic team at blithequark, we invite you to apply for our part-time Virtual Customer Care Assistant position. Please submit your resume and a cover letter outlining your qualifications, experience, and interest in the role. We look forward to hearing from you!
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