Experienced Full Stack Data Entry Specialist – Remote Alternate Investments Operations and Customer Service

Introduction to blithequark

At blithequark, we are pioneers in the financial services industry, dedicated to providing innovative solutions and exceptional customer experiences. As a leader in remote job opportunities, we are committed to fostering a culture of inclusivity, diversity, and growth. Our team is passionate about delivering high-quality services that meet the evolving needs of our clients. We are now seeking a highly skilled and motivated Data Entry Specialist to join our team, working remotely from the United States.

Job Overview

The Data Entry Specialist will play a critical role in our Alternate Investments operations, responsible for performing daily reconciliation, trade, and transfer tasks. This is an exciting opportunity to work with a talented team, utilizing your analytical and problem-solving skills to drive business success. As a key member of our team, you will be accountable for processing trade deal purchases, identifying and addressing breaks between blithequark and fund companies or transfer agents, and ensuring seamless execution of corporate activity activities.

Key Responsibilities

• Process trade deal purchases in customer profiles, ensuring accuracy and attention to detail
• Identify and address breaks recognized between blithequark and fund companies or transfer agents, providing timely resolutions
• Execute corporate activity activities, including settling and reconciling transactions, and processing returns activity
• Analyze complex and escalated issues, performing testing and validation of new technology enhancements and provider changes
• Collaborate with Retail and Institutional Service Teams, utilizing email, phone, Slack, Outlook, and Salesforce to ensure exceptional customer service
• Embodiment of blithequark's values in daily interactions with fund companies, transfer agents, counterparties, and other external business partners

Duties Analysis

The Data Entry Specialist will be responsible for reviewing subscription deals or transfer requests, client/advisor amount exceptions, and regulatory commitments. You will also reconcile business, dividend, and transactions breaks, and review and analyze correct tax coding and corrections of tax coding errors.

Troubleshooting and Problem-Solving

• Internal/External system improvements or issues, providing root cause analysis and recommendations for resolution
• Remediating transfer issues with fund companies or counterparties, ensuring prompt and accurate completion of client investing and dividend requests
• Providing follow-up on alternative investment moves to expedite customer requests or remediate outstanding issues

Essential Qualifications

To be successful in this role, you will possess:

• Strong analytical and problem-solving skills, with attention to detail and ability to work in a fast-paced environment
• Excellent communication and customer service skills, with ability to work effectively with internal and external stakeholders
• Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork
• Strong organizational and time management skills, with ability to prioritize tasks and meet deadlines

Preferred Qualifications

While not required, the following qualifications are preferred:

• Previous experience in data entry, operations, or customer service, preferably in the financial services industry
• Knowledge of regulatory commitments, such as 2340 and 15C3-3
• Experience with technology enhancements and provider changes, with ability to test and validate new systems
• Strong understanding of tax coding and corrections, with ability to analyze and resolve complex issues

Skills and Competencies

The successful candidate will possess:

• Strong technical skills, including proficiency in Microsoft Office and ability to learn new systems and technologies
• Excellent communication and interpersonal skills, with ability to build strong relationships with internal and external stakeholders
• Strong analytical and problem-solving skills, with ability to analyze complex issues and provide timely resolutions
• Ability to work in a fast-paced environment, with strong focus on attention to detail and accuracy

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Data Entry Specialist, you will have access to:

• Comprehensive training and onboarding program, with ongoing support and development opportunities
• Opportunities for career advancement, with potential for growth into leadership roles
• Access to industry-leading technology and systems, with ability to develop new skills and expertise
• Collaborative and dynamic work environment, with strong focus on teamwork and communication

Work Environment and Company Culture

At blithequark, we pride ourselves on our inclusive and diverse company culture. As a remote employee, you will be part of a talented team that values:

• Flexibility and work-life balance, with ability to work from the comfort of your own home
• Open communication and collaboration, with regular team meetings and updates
• Recognition and rewards, with opportunities for bonuses and incentives
• Community involvement and social responsibility, with opportunities to participate in company-sponsored events and charitable initiatives

Compensation, Perks, and Benefits

As a Data Entry Specialist at blithequark, you will be eligible for:

• Competitive salary and benefits package, with opportunities for bonuses and incentives
• Comprehensive health and wellness program, with access to mental health resources and employee assistance programs
• Retirement savings plan, with company match and opportunities for long-term financial growth
• Paid time off and holidays, with ability to recharge and relax

Conclusion

If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. As a Data Entry Specialist at blithequark, you will be part of a talented team that values collaboration, innovation, and exceptional customer experiences. Don't miss out on this chance to join our dynamic team and take your career to the next level. Apply now and discover the blithequark difference!