Experienced Director of Consumer Data Collection and Activation for Digital Transformation and Customer Engagement at blithequark

Introduction to blithequark

At blithequark, we are passionate about harnessing the power of data to drive customer engagement and loyalty. As a leader in the private industry, we are committed to innovation and excellence in all aspects of our business. Our portfolio boasts an impressive array of brands, and we are dedicated to fostering a culture of creativity, collaboration, and growth. We are now seeking an experienced Director of Consumer Data Collection and Activation to join our team and play a key role in driving our digital transformation and customer engagement strategies.

Job Overview

The Director of Consumer Data Collection and Activation will be responsible for developing and implementing comprehensive strategies for collecting, managing, and utilizing first-party consumer data across the digital landscape. This is a unique opportunity to work with cross-functional teams, including Advertising, IMX Media, Martech, and other internal or external brand development groups, to enhance customer engagement, adoption, and loyalty across multiple digital channels.

Key Responsibilities

• Develop and implement comprehensive strategies for gathering, managing, and utilizing first-party consumer data across the digital environment.
• Design and optimize data collection structures, including website cookies, user registrations, surveys, and other online interactions, to capture significant consumer data. Investigate potential opportunities for data enrichment through third-party sources to enhance consumer profiles and segmentation.
• Define and execute personalized customer journeys across digital ecosystems, ensuring consistency and relevance. Oversee end-to-end digital CRM campaigns and develop data-driven content strategies that resonate with diverse customer segments.
• Collaborate closely with various teams to align first-party consumer data collection and activation strategies with overall business objectives. Foster a collaborative environment that enables data sharing and cross-functional collaboration.
• Work with legal and compliance teams to ensure data collection practices comply with privacy regulations and industry standards. Implement robust consent management processes to obtain explicit permission from consumers for data collection and usage.

Essential Qualifications

To be successful in this role, you will need:

• A Bachelor's degree in a relevant field.
• 8-12 years of experience in a similar role, with a proven track record of driving customer engagement and loyalty through data-driven strategies.
• A passion for data-driven customer engagement design and a desire to advocate for the best customer experience.
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders, navigate complex situations, and manage risk.
• A strategic mindset with the ability to translate business objectives into meaningful customer engagement strategies.
• Proficiency in marketing automation and CRM platforms, such as Adobe Journey Analyzer and Adobe Experience Platform. Strong understanding of data analysis, customer segmentation, and targeting approaches.

Preferred Qualifications

While not essential, the following qualifications are desirable:

• Experience working with multiple brands and stakeholders to develop and implement customer engagement strategies.
• Knowledge of industry trends and best practices in customer data collection and activation.
• Experience with data visualization tools and techniques to communicate complex data insights to non-technical stakeholders.

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Data-driven decision-making: The ability to collect, analyze, and interpret large data sets to inform customer engagement strategies.
• Customer-centricity: A deep understanding of customer needs, preferences, and behaviors to develop personalized customer journeys.
• Collaboration and influencing: The ability to work effectively with cross-functional teams and stakeholders to align strategies and objectives.
• Strategic thinking: The ability to translate business objectives into meaningful customer engagement strategies.
• Communication and presentation: The ability to communicate complex data insights and strategies to non-technical stakeholders.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Director of Consumer Data Collection and Activation, you will have access to:

• Opportunities to work with multiple brands and stakeholders to develop and implement customer engagement strategies.
• Training and development programs to enhance your skills and knowledge in data analysis, customer segmentation, and targeting approaches.
• A collaborative and dynamic work environment that fosters creativity, innovation, and growth.
• Recognition and reward programs to acknowledge and reward outstanding performance and contributions.

Work Environment and Company Culture

At blithequark, we pride ourselves on our innovative and collaborative company culture. As an employee, you can expect:

• A dynamic and fast-paced work environment that fosters creativity, innovation, and growth.
• A collaborative and supportive team environment that encourages open communication, feedback, and idea-sharing.
• Opportunities to work with multiple brands and stakeholders to develop and implement customer engagement strategies.
• A commitment to diversity, equity, and inclusion, with a focus on creating a workplace that is welcoming and inclusive to all employees.

Compensation, Perks, and Benefits

At blithequark, we offer a competitive compensation package, including:

• A salary range of $35-$40 per year, depending on experience and qualifications.
• A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) retirement plan.
• Opportunities for professional growth and development, including training and development programs, mentorship, and career advancement opportunities.
• A dynamic and collaborative work environment that fosters creativity, innovation, and growth.

Conclusion

If you are a motivated and experienced professional looking to join a dynamic and innovative company, we encourage you to apply for the Director of Consumer Data Collection and Activation role at blithequark. With a strong focus on customer engagement, data-driven decision-making, and collaboration, this role offers a unique opportunity to make a meaningful impact on our business and drive growth and success. Don't miss out on this exciting opportunity to join our team and contribute to the success of blithequark.

How to Apply

To apply for this role, please follow these steps:

• Read the official notification carefully from the blithequark website.
• Fill out the application form, which can be found on the blithequark website.
• Attach the required documents, including your qualifications certificate, mark sheets, passport-size photographs, and signature.
• Submit your application and wait for further instructions from our recruitment team.

Don't miss out on this exciting opportunity to join the blithequark team and contribute to the success of our company. Apply now and take the first step towards a rewarding and challenging career in customer data collection and activation.