**Experienced Customer Service Representative – Remote Full-Time Opportunities at blithequark**

Are you a customer-centric individual with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? Look no further than blithequark, a leading retail company that values its customers and employees alike. We are seeking an experienced Customer Service Representative to join our remote team, providing top-notch support to our valued customers across various channels. **About blithequark** blithequark is a global retail leader that has been serving customers for over a century. Our commitment to excellence, innovation, and customer satisfaction has earned us a reputation as a trusted and beloved brand. With a diverse range of products and services, we strive to make a positive impact on our customers' lives and the communities we serve. **Job Summary** As a Customer Service Representative at blithequark, you will be the first point of contact for our valued customers, assisting them with inquiries, resolving issues, and providing personalized support across various channels, including phone, email, and live chat. You will be responsible for delivering prompt and personalized assistance while adhering to company policies and procedures. Your exceptional communication skills, problem-solving abilities, and passion for customer satisfaction will make you an invaluable asset to our team. **Key Responsibilities** * Provide top-notch customer service across various channels, including phone, email, and live chat * Assist customers with inquiries, resolve issues, and provide personalized support * Verify freight and purchase orders to ensure accuracy and completeness * Correct items on purchase orders and ensure problem freight is accounted for and keyed * Resolve problems to allow non-problem freight to be acquired simultaneously * Move problem freight manually or with powered equipment * Adhere to company policies and procedures while delivering exceptional customer service * Collaborate with internal teams to resolve complex customer issues * Participate in ongoing training and development to enhance customer service skills and knowledge **Our Values** At blithequark, we live by a set of core values that guide our behavior and decision-making. These values include: * **Culture Champion**: We model the Walmart values to foster our culture, hold ourselves accountable, and facilitate our commitment to communities, social justice, organizational social responsibility, and sustainability. * **Servant Leadership**: We are humble, self-aware, honest, and transparent in our leadership approach. * **Embracing Change**: We demonstrate curiosity and a growth mindset, facilitate innovation and smart risk-taking, and show resilience in the face of setbacks. * **Digital Transformation & Change**: We implement and facilitate non-prevent upgrades and willingly embrace new digital equipment and techniques of working. * **Customer Focus**: We deliver results while setting the customer first and utilizing an omni-provider issuer mindset and the EDLP and EDLC business organization models to all plans. * **Strategic Thinking**: We adopt an enormous perspective that considers facts, analytics, customer insights, and unique factors of the industrial organization while making plans. * **Diversity, Equity & Inclusion**: We embrace variety in all its paperwork and actively facilitate a variety of minds and perspectives, further to a variety of purpose programs. * **Collaboration & Influence**: We build strong and trusting relationships with institution members and business organization partners; work collaboratively to reap objectives; communicate with impact to quite a few audiences; and demonstrate energy and positivity for private work. * **Talent Management**: We contribute to an environment allowing everybody to supply their high-quality selves to work, demonstrate engagement and willpower to the institution, and recognize others' contributions and accomplishments. **Minimum Qualifications** * 6 months experience with blithequark Logistics, which includes clerical-related responsibilities (e.g., filing, data entry) using computer applications (e.g., email, spreadsheets, word processing) * OR 1 year experience developing files, and documents (e.g., emails, letters), spreadsheets, and datasets using computer applications (e.g., MS-Word, Excel) **Benefits** As a remote employee at blithequark, you will enjoy a range of benefits, including: * A notable reimbursement package * Incentive awards for overall performance * 401(k) match * Inventory buy plan * Paid maternity and parental leave * PTO * Multiple fitness plans * And many more! **Key Advantages of Joining blithequark as a Remote Worker** * **Flexibility**: Remote work provides personnel the power to manipulate their schedules and work from a place of their choice, taking into consideration a higher work-existence balance. * **Global Connectivity**: Remote work alternatives can also allow personnel to collaborate with numerous groups and specialists from exclusive locations, fostering a worldwide community and numerous perspectives. * **Reduced Commute**: Eliminating the want for a day-by-day go back and forth can save time and decrease the pressure related touring to and from work, doubtlessly contributing to accelerated productivity and ordinary health. * **Autonomy and Independence**: Remote work frequently promotes an experience of autonomy, permitting personnel to take possession of their responsibilities and manipulate their obligations independently even as aligning with blithequark's organizational desires and values. * **Technology Integration**: blithequark can also offer remote employees admission to superior generation and conversation gear, making sure that personnel have the important assets to excel in their roles. * **Professional Development**: Remote employees can also have to get admission to expert improvement possibilities, inclusive of schooling applications and profession development initiatives, contributing to their increase and improvement inside the organization. * **Workplace Wellness Initiatives**: blithequark can also provide assets and help sell remote employees' health, including wellbeing applications that help bodily and intellectual health. * **Collaboration Tools**: blithequark can also offer admission to collaborative structures and gear that allow powerful conversation, undertaking management, and teamwork, fostering a cohesive remote operating environment. * **Inclusive Work Culture**: blithequark can also foster an inclusive work tradition that values diversity, equality, and inclusion, making sure that remote employees have the same possibilities to make contributions to the organization's venture and fulfillment. * **Brand Prestige and Impact**: Joining blithequark affords the possibility to be a part of a famous emblem recognized for its wide-ranging services, products, and network impact, permitting remote employees to make contributions to the organization's venture and fulfillment from a remote setting. **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please visit our website at [insert link] to register as a candidate and submit your application. We look forward to hearing from you! Apply for this job