Experienced Customer Support Representative – Remote Work from Home Opportunities with blithequark

Introduction to blithequark

At blithequark, we are on a mission to revolutionize the way we connect people and the world. As a global organization operating in numerous locations around the globe with thousands of customers and employees, we have a unique responsibility to promote and provide opportunities in the places where we work, live, and fly. Our careers at blithequark include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From top-notch benefits and space available travel awards, blithequark is truly a one-of-a-kind workplace. Are you ready to take your career to new heights and explore the world with us?

About the Role

We are seeking an experienced and skilled Customer Support Representative to join our team at blithequark. As the face of our company, you will be the expert in creating meaningful connections and enabling an environment where everyone feels valued, respected, and appreciated. You will interact with our global customers, assisting them with their travel needs, and providing comfortable, professional, and certain assistance to resolve any issues that may arise during their journey.

Key Responsibilities

• Receiving and coordinating incoming calls, welcoming, and advising customers, tagging, and handling luggage
• Booking tickets, determining fares, and directing to ensure passengers' travel needs are met
• Collaborating with customers in a kind and helpful manner to create memorable experiences and build customer loyalty and engagement
• Anticipating customer needs while maintaining a strong sense of responsibility when dealing with difficult customers
• Working every day with a safety mindset by ensuring we hold ourselves and each other to the highest standards

Essential Qualifications

To succeed in this role, you will need to possess the following essential qualifications:

• High school graduate or equivalent diploma
• Minimum of 18 years of age
• Excellent communication skills with proficiency in English and Spanish
• Comfortable working with computers, smartphones, and new technologies
• Physical ability to stand and walk for entire shift, as well as lift and handle luggage
• Ability to travel to different countries for training
• Ability to work ANY shift that is assigned to you within a 24-hour, 7-day a week operation, which can include late nights, early mornings, weekends, and holidays
• Legally authorized to work in the USA without sponsorship
• Ability to meet the Company's participation standards and uniform and appearance standards
• Hold a valid passport and U.S. visa

Preferred Qualifications

The following preferred qualifications will assist you in standing out from the crowd:

• Prior airline, travel, or hospitality work experience
• Bachelor's degree

Skill and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong problem-solving and conflict resolution skills
• Ability to work effectively in a team environment
• Proficiency in using computer systems and software applications

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to providing our employees with opportunities for growth and development. As a Customer Support Representative, you will have access to training and development programs, as well as opportunities for advancement within the company. You will also have the chance to work with a diverse and talented team of professionals who are passionate about delivering exceptional customer service.

Work Environment and Company Culture

Our work environment at blithequark is dynamic, supportive, and inclusive. We value diversity and promote a culture of respect, empathy, and understanding. Our employees are our greatest asset, and we strive to create a workplace where everyone feels valued, respected, and empowered to contribute their best work.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a salary range of $35-45 per year, as well as a range of perks and benefits, including:

• Comprehensive health insurance
• Retirement savings plan
• Paid time off and holidays
• Space available travel awards
• Professional development opportunities

Conclusion

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at blithequark. As a Customer Support Representative, you will have the chance to make a real difference in the lives of our customers, while also developing your skills and advancing your career. Don't miss out on this opportunity to take your career to new heights and explore the world with us. Apply now to become a part of our dynamic and supportive team at blithequark!