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**Experienced Food Service Team Leader - Retail Operations and Customer Experience**

Remote, USA Full-time Posted 2025-11-24
Are you a dynamic and customer-focused leader looking to take your career to the next level? Do you have a passion for delivering exceptional customer experiences and driving business results in a fast-paced retail environment? If so, we invite you to join blithequark's Food Service Team as a Food Service Team Leader, where you'll play a critical role in shaping the customer experience and driving business success. **About blithequark** At blithequark, we're committed to delivering an exceptional customer experience that sets us apart from the competition. Our Food Service Team is at the heart of this effort, working tirelessly to ensure that every customer interaction is positive, engaging, and memorable. As a Food Service Team Leader, you'll be part of a dynamic team that's passionate about delivering outstanding customer service, driving sales growth, and creating a fun and inclusive work environment. **Job Summary** As a Food Service Team Leader, you'll be responsible for leading a team of hourly colleagues in delivering exceptional customer experiences, driving sales growth, and maintaining a clean and safe store environment. You'll work closely with your team to achieve business objectives, develop and implement strategies to improve customer satisfaction, and provide coaching and feedback to ensure that every customer interaction is positive and memorable. **Key Responsibilities** * Lead a team of hourly colleagues in delivering exceptional customer experiences, driving sales growth, and maintaining a clean and safe store environment * Develop and implement strategies to improve customer satisfaction, drive sales growth, and maintain a clean and safe store environment * Provide coaching and feedback to ensure that every customer interaction is positive and memorable * Work closely with your team to achieve business objectives, including sales growth, customer satisfaction, and employee engagement * Model and promote blithequark's customer service standards, including a focus on speed, accuracy, and friendliness * Develop and maintain a deep understanding of customer shopping habits, preferences, and needs * Collaborate with other blithequark teams, including store management, operations, and marketing, to drive business results and improve customer experiences * Stay up-to-date on industry trends, competitor activity, and customer preferences to inform business decisions and drive growth **Essential Qualifications** * High school diploma or equivalent required; bachelor's degree preferred * At least 18 years old or older * Past retail experience a plus, but not required * Strong knowledge and interest in the food service industry * Proven leadership and team management skills, with experience in coaching and developing others * Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, customers, and other stakeholders * Ability to work independently and as part of a team, with a focus on collaboration and teamwork * Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions * Ability to adapt to changing priorities and deadlines, with a focus on flexibility and adaptability **Preferred Qualifications** * Experience in a leadership or management role, with a focus on customer service and sales growth * Strong knowledge of blithequark's products, services, and business operations * Experience with inventory management, stock control, and supply chain logistics * Strong analytical and problem-solving skills, with the ability to analyze data and make informed business decisions * Experience with customer relationship management (CRM) software and other technology platforms **Skills and Competencies** * Strong leadership and team management skills, with experience in coaching and developing others * Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, customers, and other stakeholders * Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions * Ability to adapt to changing priorities and deadlines, with a focus on flexibility and adaptability * Strong knowledge and interest in the food service industry * Proven ability to drive sales growth and improve customer satisfaction * Strong analytical and problem-solving skills, with the ability to analyze data and make informed business decisions **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our leaders grow and develop their careers. As a Food Service Team Leader, you'll have access to a range of training and development programs, including: * On-the-job training and coaching from experienced leaders * Formal training programs in leadership, customer service, and sales growth * Opportunities for advancement to senior leadership roles * Access to blithequark's leadership development programs, including mentorship and coaching * Opportunities for professional development and growth, including education and certification programs **Work Environment and Company Culture** At blithequark, we're committed to creating a fun and inclusive work environment that's supportive of our colleagues' needs and goals. As a Food Service Team Leader, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences and driving business results. You'll work closely with your team to achieve business objectives, develop and implement strategies to improve customer satisfaction, and provide coaching and feedback to ensure that every customer interaction is positive and memorable. **Compensation, Perks, and Benefits** As a Food Service Team Leader at blithequark, you'll be eligible for a range of compensation, perks, and benefits, including: * Competitive hourly rate, with opportunities for advancement and salary growth * Comprehensive benefits package, including medical, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off, including vacation, sick leave, and holidays * Opportunities for professional development and growth, including education and certification programs * Access to blithequark's employee discounts and perks, including food and merchandise discounts **How to Apply** If you're a dynamic and customer-focused leader looking to take your career to the next level, we invite you to apply for the Food Service Team Leader role at blithequark. To apply, please visit our website at [insert website URL] and submit your application, including your resume and a cover letter. We can't wait to hear from you! Apply Now! Apply for this job    

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