**Experienced HR Shared Services Specialist – Workday HCM & Talent Management**
Are you a detail-oriented and customer-focused professional with a passion for HR and technology? Do you thrive in fast-paced environments where no two days are the same? If so, we invite you to join the dynamic HR Shared Services team at blithequark, where you'll play a critical role in delivering exceptional HR experiences to our global workforce.
As a leading streaming entertainment provider with over 236 million paid memberships in 234 countries, blithequark is revolutionizing the way people consume entertainment. Our commitment to innovation, customer satisfaction, and employee engagement has earned us a reputation as a top employer in the industry. Now, we're seeking an experienced HR Shared Services Specialist to join our team and help us continue to push the boundaries of what's possible.
**About the Role**
In this critical role, you'll serve as the primary point of contact for all HR inquiries, from initial requests to fulfillment. You'll collaborate with our local and global HR teams to resolve employee issues in a timely and effective manner, leveraging your expertise in Workday HCM and data analysis to drive business outcomes. Your exceptional stakeholder management skills, combined with your customer-centric approach, will ensure that our employees receive the support they need to excel in their roles.
**Key Responsibilities**
* Ensure the accuracy of employee data through the control of employee structures and processes
* Assist with applications that impact all personnel, ensuring they run smoothly and efficiently
* Research and implement new tools and strategies to simplify, optimize, and automate work across our Talent organization
* Help create, write, and maintain our HR knowledge base for employees
* Assist with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding)
* Perform system and testing audits to ensure data accuracy, integrity, and functionality; analyze and record results and discrepancies
**Required Qualifications**
* Demonstrated expertise with the Workday HCM tool
* Demonstrated proficiency in Mass Uploads (EIB)
* Proven project management, communication, and customer service skills
* Strong analytical skills, including intermediate to advanced proficiency in Excel
* Strong interest in technology and the ability to provide results in a fast-paced, high-growth environment
* Ability to troubleshoot using rigorous judgment and strategies to resolve complex problems
* A degree in HR, Business, IT, or a related field is preferred but not required
* Experience in Workday Data Analyst, HR, or as a HR Generalist is a plus
* Experience with Zendesk ticketing system is a plus
**Preferred Qualifications**
* Experience working in a global HR Shared Services environment
* Familiarity with HRIS systems and data analysis tools
* Strong problem-solving and critical thinking skills
* Ability to work in a dynamic, fast-paced environment with multiple priorities and deadlines
**What We Offer**
* Competitive salary and benefits package
* Opportunity to work with a global leader in the entertainment industry
* Collaborative and dynamic work environment
* Professional development and growth opportunities
* Recognition and rewards for outstanding performance
* Flexible work arrangements, including remote work options
* Access to the latest technology and tools
* A comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) matching program
* Paid time off and holidays
* Employee assistance program
**How to Apply**
If you're a motivated and results-driven professional with a passion for HR and technology, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter through our website at [VacancyGlobal](https://vacancyglobal.com/register-candidate/). We can't wait to hear from you!
**About blithequark**
blithequark is a leading streaming entertainment provider with a mission to entertain, inform, and connect people around the world. Our commitment to innovation, customer satisfaction, and employee engagement has earned us a reputation as a top employer in the industry. We're proud to offer a dynamic and inclusive work environment that values diversity, equity, and inclusion.
**Equal Employment Opportunity**
blithequark is an equal employment opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment that values diversity, equity, and inclusion. We are proud to be an affirmative action employer and are committed to providing equal employment opportunities to all qualified applicants without regard to their race, color, religion, sex, national origin, age, disability, or any other protected characteristic.
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