Customer Support Specialist

<strong>Pay from $25 to $30 per hour with significant growth and earning potential!<br><br></strong><strong>Florida Branch<br><br></strong><strong>3830 Uline Drive, Naples, FL 34117<br><br></strong>Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.<br><br>Various on-site full-time shifts available.<br><br><strong>Why Customer Service at Uline?<br><br></strong><ul><li> Learn: In-depth training helps you sharpen communication and problem-solving skills. </li><li> Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career. </li><li> Connect: Build strong relationships in our collaborative in-person setting with regular team events. <br><br></li></ul><strong>Position Responsibilities<br><br></strong><ul><li>Process customer orders, make product recommendations and handle account inquiries using world-class technology. </li><li>Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. </li><li>Build business relationships with customers over phone, email and chat. </li><li>Understand customer needs and recommend Uline's best solutions. </li><li>Help customers navigate Uline's website and online ordering. <br><br></li></ul><strong>Minimum Requirements<br><br></strong><ul><li>High school diploma or equivalent. Bachelor's degree preferred. </li><li>Excellent problem-solving, listening and communication skills. </li><li>Prior customer service experience is a plus, but if you are eager to learn, we will train you! <br><br></li></ul><strong>Benefits<br><br></strong><ul><li>Complete health insurance coverage and 401(k) with 6% employer match that starts day one! </li><li>Multiple bonus programs. </li><li>Paid holidays and generous paid time off. </li><li>Tuition Assistance Program that covers professional continuing education. <br><br></li></ul><strong>Employee Perks<br><br></strong><ul><li>Best-in-class, clean, modern facilities. </li><li>First-class fitness center and beautifully maintained walking trail. <br><br></li></ul><strong>About Uline<br><br></strong>Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.<br><br>Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.<br><br>EEO/AA Employer/Vet/Disabled<br><br>(#IN-FLCS)<br><br>Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!<br><br>