About the position
Responsibilities
- Perform a series of reviews (including detailed link analysis) using various tools and reports to identify potential fraudulent activities on new/existing Ally Bank Deposit accounts
- Initiate investigations; responsible for handling all aspects of the investigation, including detailed analysis and research to resolve issues
- Maintain current knowledge and awareness of investigative fraud techniques, privacy laws, bank regulations, investigation and security incident handling policy and procedure
- Ensure enterprise-wide compliance with established standards, regulatory policies and procedures for the bank set by FSI as well as Compliance and Legal departments
Requirements
- 1+ years of experience in bank fraud required
- Experience investigating first party fraud, account takeover, social engineering, identity theft strongly recommended
- Experience in deposit operations highly preferred
- Demonstrate a high level of critical thinking
- Strong verbal and written communication skills with external and internal customers
- Ability to manage multiple priorities and deadlines
Benefits
- 11 paid holidays
- 20 paid time off days
- 8 hours of volunteer time off, yearly
- 401K retirement savings plan with matching and company contributions
- Student loan pay downs and 529 educational save up assistance programs
- Tuition reimbursement
- Employee stock purchase plan
- Flexible health and insurance options including medical, dental and vision
- Employee, spouse and child life insurance
- Short- and long-term disability
- Pre-tax Health Savings Account with employer contributions
- Healthcare FSA
- Critical illness, accident & hospital indemnity insurance
- Adoption, surrogacy and fertility assistance
- Paid parental and caregiver leave
- Dependent Day Care FSA
- Mentally Fit Employee Assistance Program
- Subsidized and discounted Weight Watchers® program
