Experienced Part-Time Sales Enablement & Customer Success Student - Remote in Germany

Introduction to blithequark

Imagine being part of a dynamic team that is revolutionizing the way companies approach sales and customer success. At blithequark, we are committed to driving growth and innovation in the industry. As a key player in the sales enablement and customer success space, we are seeking a highly motivated and talented individual to join our team as a part-time sales enablement and customer success student. If you are a driven and ambitious individual with a passion for sales, customer success, and innovation, we encourage you to apply for this exciting opportunity.

About the Role

In this role, you will be the primary interface between our sales and support teams, ensuring that our sales processes run smoothly and our customers have an exceptional support experience. As a part-time sales enablement and customer success student, you will be responsible for a range of tasks, including live chat and first-level support, contract and payment management, and onboarding and system setup for new customers. You will work closely with our internal teams to ensure that customer inquiries are handled efficiently and effectively, and that our customers receive the best possible support.

Key Responsibilities

• Live chat and first-level support: Respond to customer inquiries, assess and categorize requests, and coordinate with internal teams to ensure efficient resolution.

• Contract and payment management: Manage contract and payment processes, create and manage subscriptions, and ensure seamless billing processes for our customers.

• Onboarding and system setup: Assist with onboarding new customers, set up systems, and ensure a smooth transition to our platform.

• Collaboration with customer success team: Work closely with our customer success team to continuously improve the onboarding process and ensure customer satisfaction.

Requirements and Qualifications

To be successful in this role, you should possess the following skills and qualifications:

• Currently enrolled in a bachelor's or master's program in business administration, marketing, economics, psychology, or a related field.

• Practical experience in sales, marketing, or a related field is a plus, but not required.

• Strong analytical skills, with the ability to analyze data and make informed decisions.

• Excellent communication and interpersonal skills, with fluency in German and good English language skills.

• Basic knowledge of HubSpot or other CRM systems is an advantage, but not necessary.

• Self-motivated and proactive, with a strong work ethic and ability to work independently.

What We Offer

At blithequark, we offer a unique and dynamic work environment that is perfect for students looking to gain practical experience and build their skills. As a part-time sales enablement and customer success student, you can expect:

• Flexible working hours: Work from our office or remotely, with a schedule that fits your needs.

• Opportunities for growth and development: Gain insights into sales and sales operations, and develop your skills in a rapidly growing SaaS company.

• Startup culture: Be part of a motivated team that values self-determination, trust, and flexibility.

• Learning and development: Access to training and development opportunities, with a focus on sales, sales operations, and customer success.

Our Culture and Values

At blithequark, we are committed to creating a work environment that is inclusive, supportive, and empowering. We believe in the importance of teamwork, innovation, and continuous learning, and we strive to create a culture that is dynamic, flexible, and fun. As a part-time sales enablement and customer success student, you will be part of a team that values:

• Self-determination: We trust our team members to take ownership of their work and make decisions that align with our company goals.

• Flexibility: We offer flexible working hours and remote work options to ensure that our team members can balance their work and personal life.

• Innovation: We encourage creativity, experimentation, and innovation, and we provide the resources and support needed to bring new ideas to life.

• Teamwork: We believe in the power of collaboration and teamwork, and we foster a culture of open communication, mutual respect, and trust.

Compensation and Benefits

As a part-time sales enablement and customer success student at blithequark, you can expect a competitive compensation package that includes:

• A hourly wage that reflects your skills and experience.

• Opportunities for professional growth and development.

• A dynamic and supportive work environment.

• Flexible working hours and remote work options.

How to Apply

If you are a motivated and ambitious individual with a passion for sales, customer success, and innovation, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a brief cover letter, through our career page. We look forward to hearing from you!

Conclusion

At blithequark, we are committed to driving growth and innovation in the sales enablement and customer success space. As a part-time sales enablement and customer success student, you will be part of a dynamic team that values self-determination, flexibility, and innovation. If you are looking for a challenging and rewarding role that offers opportunities for growth and development, we encourage you to apply for this exciting opportunity. Join our team and be part of a company that is shaping the future of sales and customer success!