**Senior Customer Solutions Engineer II – AI-Powered Customer Data Cloud**

At blithequark, we're an AI-first company revolutionizing the way the world's leading brands create personalized customer experiences that drive loyalty and fuel growth. Our AI-powered Customer Data Cloud, built on multi-patented technology, empowers over 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK'S Sporting Goods, to unlock the full value of their customer data and turn it into a competitive advantage. We're not just a company; we're a community of innovators, thinkers, and doers who thrive on curiosity, collaboration, and transparency. Our culture is built on the principles of inclusivity, empathy, and growth, where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to join our fast-growing team and tackle critical challenges at the intersection of AI, data, and customer experience. **Join Our Mission** As a Senior Customer Solutions Engineer II on our Professional Services team, you'll partner with Technical Consultants and Service Leads to develop, optimize, and deliver client databases using blithequark's powerful database generation and segmentation tools. This involves reviewing, optimizing, and improving existing SQL queries and advising your project teams on how to streamline them, as well as advising on how our platform and tools can be optimized and improved. **The Role** As a Senior Customer Solutions Engineer II, you'll be responsible for: * Owning the performance and scalability of database creation and SQL creation within the blithequark platform * Partnering with your project teams to prioritize, scope, and coordinate their use of your time * Understanding and providing feedback to Service Leads on customer requirements * Implementing production-grade marketer-friendly databases and queries that enable highly-visible, and highly-valuable, customer use cases to non-technical end-users **Interesting Problems** Some of the interesting problems you'll tackle as a Senior Customer Solutions Engineer II include: * Ensuring the performance and scalability of database creation and SQL creation within the blithequark platform * Partnering with project teams to prioritize, scope, and coordinate their use of your time * Understanding and providing feedback to Service Leads on customer requirements * Implementing production-grade marketer-friendly databases and queries that enable highly-visible, and highly-valuable, customer use cases to non-technical end-users **About You** We're looking for someone with: * 8 years of experience in software development, software implementation, or professional services * A wide breadth of technical knowledge, with an eagerness to learn and use new technologies * A creative, versatile approach to solving problems with technology - the variety of problems you face will rarely have a well-defined, obvious solution * Relentless curiosity * Experience with relational databases, SQL queries, and optimization, and dealing with large datasets * Experience directly with Apache Spark and Spark SQL is a distinct plus * Experience working with cloud storage technologies * Databricks or snowflake experience is a plus * The ability to work and consult directly with customers on specific technical items or issues **Location** As a Senior Customer Solutions Engineer II, you'll have the flexibility to work fully remote from CO, IL, MN, and TX. **Compensation** We offer a competitive compensation package, including: * Base Salary: $132,000-$182,000 * Cash Incentives: Cash incentives are also available * Stock Options: The opportunity for ownership is an exciting part of blithequark's total compensation package. Every employee at blithequark receives a new-hire equity grant, commensurate with the scope of their position **Benefits** We offer a comprehensive benefits package, including: * 100% employee healthcare coverage * Transportation subsidies * A comfortable work environment with plenty of snacks * Other employee experience perks like events and activities, both in-person and remote * Self-managed PTO and the flexibility to do your best work in the way that works for you * An inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence **Why Join blithequark?** At blithequark, we're committed to creating a workplace that's inclusive, empathetic, and growth-oriented. We believe in the power of diversity and are dedicated to creating a culture where everyone can contribute, learn, and grow. We're proud to be an equal opportunity employer and welcome talented individuals from diverse backgrounds to join our team. **Ready to Make an Impact?** If you're a motivated and talented individual who is passionate about AI, data, and customer experience, we'd love to hear from you. Apply now to join our fast-growing team and be part of a company that's revolutionizing the way the world's leading brands create personalized customer experiences. Apply to this Job Apply for this job