Experienced Product Analytics Strategist for Customer Success – Driving Business Growth through Data-Driven Insights and Strategic Partnerships

Welcome to blithequark

blithequark is the leading digital analytics platform that empowers companies to unlock the full potential of their products. With over 4,300 customers, including prominent brands such as Atlassian, NBCUniversal, Under Armour, Square, and Jersey Mike’s, blithequark has established itself as the go-to solution for product, data, and marketing teams. Our platform provides self-service visibility into the entire customer journey, enabling businesses to capture data they can trust, uncover clear insights about customer behavior, and take faster action. By understanding how people are using their products, companies can deliver better product experiences that drive growth.

About the Role & Team

As a Product Analytics Strategist partnering with blithequark’s Customer Success team, you will serve as a strategic product advisor to a portfolio of LATAM enterprise customers. Your primary objective will be to help product executives, analytics leaders, and growth teams build better digital products using blithequark, driving adoption, measurable outcomes, and long-term value. This is a client-facing Product Analytics role embedded with our Customer Success team, and prior Customer Success experience is a plus but not required – we will train you on our Customer Success playbooks.

Key Responsibilities

• Partner with customers’ Product, Analytics, and Growth teams to set strategy, define goals, and execute plans that move key product metrics.
• Advise senior stakeholders (CPOs, VPs of Product, Heads of Analytics) on using blithequark to inform product decisions, roadmaps, and experimentation.
• Lead strategic business reviews and deep-dive analytics sessions that demonstrate impact and uncover new growth opportunities.
• Translate product usage and health signals into clear, actionable recommendations that improve retention, activation, and conversion.
• Collaborate with Sales, Product, and Services to channel customer feedback into product enhancements and adoption initiatives.
• Codify best practices and playbooks customers can use to scale evidence-based product development.

What You’ll Bring

• 5+ years in Product Management, Growth, or Product Analytics roles within SaaS or digital-first environments.
• Hands-on experience with product analytics (blithequark, Mixpanel, Google Analytics, Heap, etc.) to guide strategy and decisions.
• Proven ability to drive core product metrics (activation, retention, conversion) through analytics-driven prioritization and rapid experimentation.
• Delivered measurable growth by aligning roadmap bets to a clear KPI tree and rigorously instrumenting impact.
• A track record of defining strategy, prioritizing roadmaps, and delivering business outcomes.
• Fluent business Spanish (required).
• Strong technical acumen (required): comfortable discussing product analytics concepts (events, properties, cohorts), basic experimentation, and practical implementation considerations; quick to learn new tools and collaborate effectively with engineering and data teams.
• Exceptional communication skills—able to turn complex analysis into concise recommendations for senior audiences.

Preferred Qualifications

• Familiarity with modern AI/LLM models and capabilities; ability to spot pragmatic product use cases and define success metrics; awareness of data privacy and responsible AI.
• Comfort experimenting with model APIs is a plus.

Our Commitment to Diversity, Equity, and Inclusion

blithequark believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

Travel Requirements

This role requires up to 5-10 days of travel per month, with preferred locations in Texas, Georgia, or South Florida for the right candidate.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. We offer mentorship programs, management training, and wellness initiatives to help you succeed in your role and advance in your career. Our culture is built on a growth mindset, ownership, and humility, and we encourage our employees to take ownership of their contributions, embrace challenges, and continuously improve themselves and the value they bring to customers and partners.

Work Environment and Company Culture

blithequark is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. We invest in our people and offer a range of benefits, including excellent medical, dental, and vision insurance coverages, flexible time off, paid holidays, and generous stipends to spend on what matters most to you.

Compensation, Perks, and Benefits

blithequark offers a competitive compensation package, as well as a range of perks and benefits, including:

• Excellent medical, dental, and vision insurance coverages, with 100% employer-paid premiums for employee medical, dental, and vision on select plans.
• Flexible time off, paid holidays, and more.
• Generous stipends to spend on what matters most to you, whether that’s wellness, commuter transit/parking, learning and development, home office equipment, and much more.
• Excellent parental benefits, including 12-20 weeks of paid parental leave, Carrot Fertility Benefits/Adoption/Surrogacy support, and back-up child care support.
• Mental health and wellness benefits, including no-cost employee access to Modern Health coaching and therapy sessions and high-quality physician office experience via One Medical membership (select U.S. locations only).
• Employee Stock Purchase Program (ESPP).

Conclusion

If you are a motivated and experienced Product Analytics Strategist looking to drive business growth through data-driven insights and strategic partnerships, we encourage you to apply for this exciting opportunity at blithequark. As a key member of our Customer Success team, you will have the chance to work with a portfolio of LATAM enterprise customers, helping them to build better digital products and drive measurable outcomes. With a strong technical acumen, fluent business Spanish, and exceptional communication skills, you will be well-equipped to succeed in this role and make a meaningful impact at blithequark. Don’t miss out on this opportunity to join a fast-growing and innovative company that is shaping the future of digital analytics.