Experienced Remote Customer Service and Sales Representative – Family Benefits Consultant and Account Manager

Welcome to blithequark: Empowering Families with Supplemental Benefits

At blithequark, we are dedicated to providing families with the peace of mind that comes from knowing they are protected beyond their employer-covered benefits. Our team of skilled and compassionate representatives play a vital role in this mission, consulting with families to understand their unique needs and guiding them in selecting the most suitable supplemental benefits. If you are a motivated, organized, and entrepreneurial individual with a passion for delivering exceptional customer service, we invite you to join our dynamic team as a Remote Customer Service and Sales Representative.

The Role: A Blend of Consultation, Sales, and Customer Service

As a Remote Customer Service and Sales Representative at blithequark, your primary responsibility will be to remotely meet with individuals and families who have expressed interest in our supplemental benefits. Your goal will be to understand their current situation, explain the available options in a clear and concise manner, and assist them in choosing the best plan to safeguard their family's future. This role requires not only excellent communication skills but also the ability to think like an entrepreneur, being proactive and results-driven while maintaining a strong commitment to teamwork.

Key Responsibilities:

• Reach out to individuals who have requested more information on the benefits offered by blithequark, ensuring timely and personalized communication.
• Schedule and conduct Zoom meetings with these members, providing a professional and engaging experience.
• Customize new benefit plans and adjust existing ones to fit the evolving needs of each client, demonstrating a deep understanding of our products and their applications.
• Establish and maintain strong, lasting relationships with both existing and new clients, fostering trust and loyalty through exceptional service and support.
• Perform regular benefit reviews for existing clients, addressing any questions or concerns they may have, and assisting with claims or adjustments as needed.
• Provide attentive and responsive customer service, ensuring that all administrative tasks are completed efficiently and effectively, and that client inquiries are resolved promptly.
• Maintain accurate and up-to-date documentation, performing necessary updates on schedule to ensure compliance and data integrity.

Essential Qualifications:

To excel in this role, you will need to possess a combination of skills, experience, and personal qualities, including:

• A strong background in customer service and sales, with a proven track record of meeting or exceeding targets.
• Excellent communication and interpersonal skills, with the ability to connect with people from diverse backgrounds and needs.
• A self-motivated and organized approach to work, with the capability to work independently in a remote setting.
• A deep understanding of the importance of supplemental benefits and the ability to articulate their value to potential clients.
• Proficiency in using digital tools and platforms, including Zoom for virtual meetings and CRM software for client management.

Preferred Qualifications:

While not mandatory, the following qualifications and experiences are highly desirable:

• Prior experience in the insurance or benefits industry, with knowledge of supplemental benefits and their applications.
• A degree in a relevant field such as business, marketing, or communications.
• Experience with sales and customer service software, including CRM systems and sales analytics tools.
• Certifications or licenses relevant to the industry, such as life insurance licenses.

Career Growth and Learning Benefits

At blithequark, we are committed to the growth and development of our team members. As a Remote Customer Service and Sales Representative, you will have access to a comprehensive paid training program designed to equip you with the knowledge and skills necessary to succeed in your role. Additionally, our performance-based pay structure and bonus system are designed to reward your hard work and achievements, with average first-year earnings ranging from $65,000 to $68,500.

Work Environment and Company Culture

blithequark prides itself on a culture that is supportive, inclusive, and dynamic. Our flexible work schedule allows you to work from the comfort of your own home, with the option to use our offices if you prefer a more traditional setting. We believe in fostering a sense of community and teamwork, even in a remote work environment, through regular virtual meetings and team-building activities.

Compensation, Perks, and Benefits

In addition to a competitive salary and bonus structure, blithequark offers a range of benefits designed to support your well-being and financial security, including:

• Medical insurance through BlueCross BlueShield.
• Dental, Vision, and Hearing insurance to protect your health.
• Company stock options, allowing you to share in the success of blithequark.
• A comprehensive paid training program to support your professional development.
• A flexible work schedule that accommodates your needs, with the ability to work from home or use our offices.

Conclusion: Join the blithequark Team

If you are a driven, customer-focused individual looking for a challenging and rewarding role that offers the opportunity to make a real difference in people's lives, we encourage you to apply for the position of Remote Customer Service and Sales Representative at blithequark. With its competitive compensation package, comprehensive benefits, and commitment to employee growth and development, blithequark is the ideal place to advance your career while contributing to a mission that matters. Apply today and take the first step towards a fulfilling and successful career with blithequark.