**Experienced Full Stack Business Development & Support Professional – eCommerce Sales, Graphic Design, and Digital Marketing**
At blithequark, we're on a mission to revolutionize the eCommerce industry by providing unparalleled customer service and innovative solutions. As a key member of our team, you'll play a vital role in driving business growth, supporting our valued clients, and creating engaging digital content. If you're a motivated and creative individual with a passion for sales, graphic design, and digital marketing, we want to hear from you!
**About blithequark**
blithequark is a dynamic and forward-thinking company that's committed to excellence in every aspect of our business. We're a team of 7 dedicated professionals who are passionate about delivering exceptional results and building lasting relationships with our clients. Our eCommerce industry expertise and innovative approach have earned us a reputation as a trusted partner for businesses looking to succeed in the digital landscape.
**Job Summary**
We're seeking a highly skilled and experienced Business Development & Support professional who can also excel in graphic design and digital marketing. As a full-time employee, you'll be responsible for driving business growth through sales, supporting our clients, creating engaging digital content, and collaborating with our team to achieve our goals. If you're a motivated and creative individual with a passion for sales, graphic design, and digital marketing, we want to hear from you!
**Key Responsibilities**
As a Business Development & Support professional at blithequark, your key responsibilities will include:
### Business Development
* Engage with leads via chat, email, phone, SMS, social media, and correctly qualify them to close sales
* Update leads in our CRM to keep the team informed about their interests
* Share opportunities for growth with team leaders
* Complete daily tasks assigned to you
* Engage in tasks assigned to you in our team boards
### Business Support
* Support our valued clients every step of the way via chat, email, phone, SMS, and social media
* Assign, update, and label support tickets correctly
* Follow standard operating procedures and encourage new opinions on how we do business
### Graphic Design and Digital Marketing
* Transform raw footage into engaging ads, adding audio voiceovers and video editing
* Manage and organize raw footage for content creation
* Learn to use AI tools like Midjourney to create real, lifelike images
* Follow guidelines and examples to craft fantastic advertisements
### Email Campaigns and Design
* Design and implement email templates for Klaviyo email campaigns
* Collaborate on creating email campaigns, ads, and social media posts
### Creating Landing Pages
* Help create landing pages using an easy drag-and-drop builder tailored to our audience
* Make small tweaks on pages to help convert visitors into customers
**Tools and Technologies**
You'll be using the following tools and technologies:
* Microsoft Teams & Other Microsoft/Google Products
* Click Up
* Freshsales (CRM) & Freshdesk (Help Desk)
* Intercom (Chat)
* Shopify
* Adobe Creative Cloud
* Figma
**Experience and Qualifications**
We're looking for someone with:
* More than 2 years of experience in BPO
* Proficiency with the tools (although training will be provided)
* A pleasant and people-oriented personality
* Backgrounds in sales
**Work Environment and Culture**
As a full-time employee at blithequark, you'll be working in a dynamic and supportive environment that encourages creativity, innovation, and collaboration. We're committed to providing a work-life balance that allows you to thrive both personally and professionally.
**Compensation and Benefits**
We offer a competitive salary and benefits package, including:
* A monthly salary in PHP
* Opportunities for career growth and professional development
* A supportive and collaborative work environment
* A comprehensive benefits package, including health insurance, paid time off, and more
**How to Apply**
If you're a motivated and creative individual with a passion for sales, graphic design, and digital marketing, we want to hear from you! Please submit your application, including:
* Your resume
* A few sentences explaining why you think you'd be a good fit
* Your desired monthly salary in PHP
* Your available hours per week
* Your ideal shifts to work in Manila time (morning, mid-day, night shifts)
We can't wait to hear from you and explore how you can contribute to our team's success!
Apply to this job by sending your application to [insert contact email or link to application portal].
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