**German Customer Advisor – Full-time Opportunity at blithequark**
Are you a German language expert looking for a new challenge in customer service? Do you want to work in a dynamic and innovative environment where you can grow your skills and career? Look no further! blithequark, a global leader in customer support, is seeking highly motivated and enthusiastic German Customer Advisors to join our team in Athens or remotely.
**About blithequark**
blithequark is a global BPO leader in customer support, providing customized strategies for innovative brands. We pride ourselves on delivering exceptional customer experiences through our team of dedicated and passionate professionals. Our company culture is built on collaboration, innovation, and a commitment to excellence. We believe in empowering our employees to grow and develop their skills, and we offer a range of opportunities for career advancement.
**Job Summary**
As a German Customer Advisor at blithequark, you will be responsible for providing exceptional customer service and resolving inquiries from customers through various channels such as phone, email, and chat. You will be working in a hybrid or remote working model, with the flexibility to work from home or in our Athens office. You will be reporting to a Customer Service Supervisor and will be part of a dynamic and supportive team.
**Key Responsibilities**
* Provide exceptional customer service and resolve inquiries from customers through various channels such as phone, email, and chat
* Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database
* Offer recommendations to common problems or FAQs (frequently asked questions)
* Collaborate with colleagues to resolve complex customer issues
* Participate in training and development programs to improve skills and knowledge
**Requirements**
* Fluency in German language (C1-C2 level)
* Previous experience in customer service will be considered as an asset
* Tech savvy
* Proficient English Skills (Oral & Written)
* Enthusiastic, patient, empathetic, multi-tasking, and passionately communicative
**Benefits**
* Competitive Salary
* Indefinite Contract with the company
* Career Development Opportunities
* Participation in Private Medical Insurance Program
* Rewarding Bonus based on employee performance
* Laptop and headsets provided by the company
* Flexible working hours
**What We Offer**
At blithequark, we believe in investing in our employees and providing them with the tools and resources they need to succeed. We offer a range of benefits and opportunities, including:
* Career Development Opportunities: We believe in empowering our employees to grow and develop their skills. We offer training and development programs, mentorship, and opportunities for career advancement.
* Private Medical Insurance Program: We offer a comprehensive private medical insurance program to ensure our employees have access to quality healthcare.
* Rewarding Bonus: We offer a rewarding bonus based on employee performance, recognizing and rewarding our employees for their hard work and dedication.
* Flexible Working Hours: We offer flexible working hours to accommodate our employees' needs and preferences.
* Laptop and Headsets: We provide laptops and headsets to our employees to ensure they have the tools they need to perform their job effectively.
**Recruitment Process**
If you are interested in this role, please feel free to apply directly. Our consultants will contact the candidates who meet the profile's requirements to arrange an interview. As for the next steps, there will be 2 more interviews with the client either in person or online.
**How to Apply**
If you are a motivated and enthusiastic German language expert looking for a new challenge in customer service, please apply now! We look forward to hearing from you.
Why Join blithequark?
At blithequark, we believe in creating a positive and supportive work environment that empowers our employees to grow and develop their skills. We offer a range of benefits and opportunities, including career development, private medical insurance, rewarding bonuses, and flexible working hours. We are committed to delivering exceptional customer experiences and believe in investing in our employees to achieve this goal.Our Company Culture
Our company culture is built on collaboration, innovation, and a commitment to excellence. We believe in empowering our employees to grow and develop their skills, and we offer a range of opportunities for career advancement. We are a dynamic and supportive team that is passionate about delivering exceptional customer experiences.What Our Employees Say
"I love working at blithequark because of the supportive and collaborative team environment. I have been able to grow and develop my skills, and I feel valued and recognized for my contributions." - Emily, German Customer Advisor "I was impressed by the company culture and the opportunities for career advancement. I have been able to take on new challenges and develop my skills, and I feel confident in my ability to succeed." - David, German Customer AdvisorJoin Our Team
If you are a motivated and enthusiastic German language expert looking for a new challenge in customer service, please apply now! We look forward to hearing from you.Apply Now!
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