Experienced Customer Service and Sales Support Representative for Dynamic Business Growth and Client Relationship Management

Welcome to blithequark

Imagine being part of a thriving business that's experiencing exciting growth and expansion, where you can utilize your exceptional customer service skills and sales support expertise to drive results. At blithequark, we specialize in client relationship management and business development, leveraging cutting-edge CRM technology to build meaningful relationships with our clients. Our strong focus on personalized discovery processes and exceptional customer service has established us as a leader in our industry. With a mature and successful operation in place, we value both professional excellence and a positive team culture, making us an ideal place to grow your career.

About the Role

We're seeking an experienced Customer Service and Sales Support Representative to join our team in a remote, full-time capacity. As a pivotal member of our client-facing team, you'll be responsible for delivering exceptional customer service and sales support, working closely with clients from initial discovery through ongoing relationship management. This multifaceted role combines the excitement of sales with the satisfaction of building long-lasting client relationships, all while working with industry-leading CRM technology. You'll have the opportunity to directly impact business success while developing valuable skills in client relationship management, sales processes, and business operations in a collaborative, growth-oriented environment.

Key Responsibilities

• Conduct engaging Zoom discovery calls with prospective clients to understand their needs and build relationships, leveraging your exceptional communication skills to drive business growth.
• Master the GoHighLevel CRM platform to manage customer relationships, execute marketing automation strategies, and analyze client data to inform business decisions.
• Handle inbound and outbound phone calls, providing outstanding customer service and support to clients, and ensuring seamless issue resolution.
• Execute various administrative tasks that keep business operations running smoothly, including data entry, reporting, and process improvement initiatives.
• Deliver exceptional customer service throughout the entire client lifecycle, ensuring client satisfaction and loyalty.
• Collaborate with team members to ensure seamless client experiences, sharing knowledge and best practices to drive business success.

Requirements

To be successful in this role, you'll need to possess the following skills and qualifications:

• Proven proficiency in using Zoom for professional discovery calls and virtual meetings, with excellent communication and interpersonal skills.
• Hands-on experience with the GoHighLevel CRM platform for customer relationship management and marketing automation, with the ability to quickly learn and adapt to new technologies.
• Excellent communication skills, with the ability to handle phone conversations professionally and effectively, and provide exceptional customer service to clients.
• Demonstrated reliability and trustworthiness in previous work experiences, with a strong work ethic and commitment to delivering high-quality results.
• Positive attitude and enthusiastic approach to daily tasks and challenges, with a strong team player mentality and collaborative spirit.
• Ability to commit to a full-time schedule (40 hours per week), with flexibility to work in a remote environment and manage your time effectively.
• Self-motivated with strong organizational and time management skills, and the ability to prioritize tasks and manage multiple projects simultaneously.

What We Offer

As a valued member of our team, you'll enjoy a range of perks and benefits, including:

• Bonus and incentives for outstanding performance, recognizing and rewarding your contributions to business growth and success.
• Permanent work from home, with the flexibility to work remotely and manage your schedule effectively.
• Immediate hiring, with a streamlined onboarding process to get you up and running quickly.
• Opportunities for career growth and professional development, with training and support to help you achieve your goals.
• A collaborative and dynamic work environment, with a positive and supportive team culture that values diversity and inclusion.
• Competitive compensation and benefits package, with a range of perks and incentives to recognize and reward your contributions.

Our Culture

At blithequark, we're committed to building a positive and supportive team culture that values diversity, inclusion, and collaboration. We believe in fostering a work environment that's engaging, challenging, and rewarding, with opportunities for growth and development at every level. Our team is passionate about delivering exceptional customer service and driving business success, and we're looking for like-minded individuals to join our team and share our vision.

How to Apply

If you're a motivated and experienced customer service and sales support professional looking for a new challenge, we'd love to hear from you. Please submit your application, including your resume and a cover letter outlining your experience and qualifications for the role. We can't wait to welcome you to our team and start working together to drive business success and deliver exceptional customer service.

Join Our Team

Don't miss this opportunity to join a dynamic and growing business that's passionate about delivering exceptional customer service and driving business success. Apply now to become a part of our team and start building a rewarding and challenging career with blithequark. We look forward to hearing from you and exploring how you can contribute to our ongoing success.