Experienced Remote Entry Level Chat Support Specialist – Social Media Community Management and Customer Service

Welcome to blithequark

At blithequark, we are passionate about creating engaging online communities and providing exceptional customer service. As a leader in the industry, we are committed to fostering a culture of innovation, inclusivity, and collaboration. Our team is dedicated to delivering high-quality support to our clients and community members, and we are now seeking a talented and enthusiastic Remote Entry Level Chat Support Specialist to join our dynamic team.

Role Overview

As a Remote Entry Level Chat Support Specialist at blithequark, you will play a vital role in managing our online community on Facebook. Your primary responsibility will be to provide exceptional support to our community members by answering their questions, sharing interesting content, and fostering a positive and engaging environment. If you are a people person, enjoy chatting online, and are passionate about delivering outstanding customer service, we want to hear from you!

Key Responsibilities

• Provide exceptional support to community members by responding to their questions and concerns in a timely and professional manner
• Share interesting and relevant content to engage community members and foster a positive online environment
• Collaborate with our team to develop and implement community management strategies and initiatives
• Monitor and moderate online conversations to ensure they remain respectful and on-topic
• Utilize Facebook groups to manage and engage with our online community
• Work independently with minimal supervision to achieve goals and objectives

Requirements and Qualifications

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a remote environment. You should be reliable, dependable, and able to work without direct supervision. Familiarity with Facebook groups and a strong understanding of social media platforms are essential. As a beginner-level social media role, full training will be provided, so you don't need to have prior experience in social media work.

Essential Skills and Competencies

• Excellent written and verbal communication skills
• Strong interpersonal and customer service skills
• Ability to work independently with minimal supervision
• Familiarity with Facebook groups and social media platforms
• Reliable and dependable with a strong work ethic
• Ability to work in a fast-paced environment and adapt to changing priorities

Preferred Qualifications

• Prior experience in customer service or community management
• Knowledge of social media management tools and platforms
• Experience working in a remote or virtual team environment
• Strong analytical and problem-solving skills

Career Growth and Development Opportunities

At blithequark, we are committed to the growth and development of our team members. As a Remote Entry Level Chat Support Specialist, you will have access to ongoing training and development opportunities to help you build your skills and advance your career. Our team is dedicated to supporting your professional growth, and we encourage innovation, creativity, and collaboration.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and inclusive company culture. We believe in fostering a work environment that is supportive, collaborative, and fun. As a remote team member, you will be part of a dynamic and diverse team that is passionate about delivering exceptional customer service and creating engaging online communities. We offer a flexible and autonomous work environment that allows you to work from the comfort of your own home and achieve a healthy work-life balance.

Compensation and Benefits

We offer a competitive salary of $35 per hour, as well as a range of benefits and perks to support your well-being and career growth. Our benefits package includes opportunities for professional development, flexible working arrangements, and a supportive and collaborative team environment.

Conclusion

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service and creating engaging online communities, we want to hear from you! As a Remote Entry Level Chat Support Specialist at blithequark, you will have the opportunity to work with a dynamic and diverse team, develop your skills and career, and contribute to the growth and success of our online community. Don't miss out on this exciting opportunity to join our team and build the future together. Apply today and take the first step towards an exciting and rewarding career with blithequark!

Apply now and become a part of our innovative and supportive team!