Part-Time Inside Sales Support and Customer Service Representative for Dynamic Team at blithequark

Introduction to blithequark

At blithequark, we are passionate about delivering exceptional customer experiences and driving sales growth through our innovative products and services. As a trusted and dynamic organization, we are committed to fostering a culture of excellence, teamwork, and continuous learning. Our team is dedicated to providing top-notch support to our customers, vendors, and internal stakeholders, and we are now seeking a highly motivated and customer-focused individual to join our team as a Part-Time Inside Sales Support and Customer Service Representative.

Job Overview

In this part-time role, you will have the opportunity to work closely with our Director of Operations and Sales Support team to provide administrative support, assist with onboarding documentation, and deliver exceptional customer service to our valued customers. With a flexible schedule of 8 hours per week, ideally split into two 4-hour days, you will have the chance to work in a dynamic and fast-paced environment, both in-office and remotely. As you grow and develop in this role, there is potential for increased hours and new challenges, making this an exciting opportunity for someone looking to build their career in sales and customer service.

Key Responsibilities

• Provide administrative support to the Director of Operations, ensuring seamless day-to-day operations and effective communication with internal stakeholders
• Assist the Sales Support team in completing onboarding documentation for manufacturer representatives and distributors, ensuring accurate and timely completion of all necessary paperwork
• Monitor and support manufacturer sales reps and distributors, building strong relationships and providing exceptional customer service to drive sales growth and customer satisfaction
• Utilize Microsoft Office to communicate via email, maintain weekly sales plans, call reports, and customer contact files, and analyze customer data to inform sales strategies and improve customer outcomes
• Deliver exceptional customer service through professional phone and verbal communication, responding to customer inquiries, resolving issues, and identifying opportunities to upsell or cross-sell products and services
• Demonstrate product knowledge to answer customer questions, provide solutions, and build trust with our valued customers, vendors, and internal stakeholders
• Build strong relationships with customers and vendors through open and interactive communication, ensuring a high level of customer satisfaction and loyalty

Essential Qualifications

• Minimum of 1 year of sales experience or 2 years of customer service experience, with a proven track record of delivering exceptional customer service and driving sales growth
• Strong computer skills, including proficiency in Microsoft Office, with the ability to learn and adapt to new software and systems
• Excellent interpersonal, verbal, and written communication skills, with the ability to build strong relationships with customers, vendors, and internal stakeholders
• Strong attention to detail, organizational skills, and the ability to work independently, with a high level of self-motivation and discipline

Preferred Qualifications

• Experience working in a sales or customer service environment, with a strong understanding of sales principles, customer service best practices, and industry trends
• Knowledge of CRM software and sales analytics tools, with the ability to analyze data and inform sales strategies
• Strong problem-solving and conflict resolution skills, with the ability to think critically and creatively to resolve customer issues and improve customer outcomes
• Ability to work in a fast-paced environment, with a high level of flexibility and adaptability, and a willingness to learn and take on new challenges

Career Growth and Learning Benefits

At blithequark, we are committed to the growth and development of our team members, providing opportunities for training, mentorship, and career advancement. As a Part-Time Inside Sales Support and Customer Service Representative, you will have the chance to develop your skills and knowledge in sales, customer service, and administration, with the potential to take on new challenges and responsibilities as you grow and develop in your role. With a strong focus on teamwork and collaboration, you will be part of a dynamic and supportive team, with opportunities to learn from experienced professionals and contribute to the success of our organization.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and inclusive company culture, with a strong focus on teamwork, collaboration, and employee well-being. Our office environment is dynamic and fast-paced, with a high level of energy and enthusiasm, and a strong sense of camaraderie and shared purpose. We believe in recognizing and rewarding outstanding performance, with opportunities for professional growth and development, and a range of benefits and perks to support your health, happiness, and success.

Compensation, Perks, and Benefits

As a Part-Time Inside Sales Support and Customer Service Representative at blithequark, you can expect a competitive hourly rate of $20 per hour, with opportunities for bonuses and incentives based on performance. You will also have access to a range of benefits and perks, including flexible scheduling, remote work options, and a dynamic and supportive work environment. With a strong focus on employee well-being and satisfaction, we are committed to providing a positive and rewarding work experience, with opportunities for growth, development, and success.

Conclusion

If you are a motivated and customer-focused individual, with a passion for sales and customer service, we encourage you to apply for this exciting opportunity to join our team at blithequark. With a strong focus on teamwork, collaboration, and employee growth and development, we are committed to providing a positive and rewarding work experience, with opportunities for career advancement and professional growth. Don't miss out on this chance to build your career and make a real difference in the lives of our customers and stakeholders – apply now to become a Part-Time Inside Sales Support and Customer Service Representative at blithequark!