Experienced Customer Insights Specialist for Consumer Intelligence and Advanced Analytics – Driving Business Growth through Data-Driven Solutions at blithequark

Introduction to blithequark

At blithequark, we are passionate about delivering the most complete understanding of consumer buying behavior, revealing new pathways to growth for our clients. As a leading consumer intelligence company, we combine advanced analytics with state-of-the-art platforms to provide our clients with the Full View. With operations in over 100 markets, covering more than 90% of the world's population, we are committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce.

Job Scope and Responsibilities

As a Customer Insights Specialist at blithequark, you will play a critical role in supporting new and existing clients in the field of Consumer Insights, Advanced Analytics, and Innovation. Your primary objective will be to achieve planned revenue, profitability, and customer satisfaction targets by proactively searching for new clients and opportunities on the market. Your key responsibilities will include:

• Independently selling Consumer Insights services, Advanced Analytics, and Innovation solutions to clients, assessing their needs, and offering tailored solutions to achieve sales targets.
• Developing business plans to achieve team objectives, partnering with local Account Development teams to understand client needs and priorities, and scoping projects to meet sales targets.
• Engaging with clients to secure customer satisfaction, answering their concerns and questions, and providing on-site and off-site consultancy work.
• Building awareness of blithequark's SA&I portfolio internally and externally through presentations at conferences, client events, and internal meetings.
• Executing business plans, searching for new opportunities, making suggestions for improvement, and gathering client requirements from commercial teams.
• Participating in the preparation of sales plans and budgets, managing pipelines, and providing weekly input for forecasting sales.
• Continuously developing your professional skills and adopting technical knowledge related to blithequark's tools and services.
• Collaborating with other departments to provide proactive and integrated analysis for customers, making recommendations and proposals.
• Ensuring compliance with financial discipline rules, reporting needs, and internal processes, including adherence to tracking customer and transactional information in CRM systems.

Essential Qualifications

To be successful in this role, you will need:

• A Bachelor's degree in Economics, Behavioral Sciences, Statistics, or a related area.
• Strong communication, verbal, and written skills.
• Strong analytical, statistical, and logical skills.
• Exceptional ability for market and category analysis.
• Excellent presentation skills.
• Intellectual curiosity and persistence in finding answers to questions.
• Ability to autonomously manage simultaneous projects in a fast-paced business environment.
• Strong sense of urgency and accountability to drive client outcomes.
• Fluency in Romanian and English.
• Ability to work collaboratively with internal and external teams.
• Competent negotiation and influencing skills.

Preferred Qualifications

While not essential, the following qualifications are preferred:

• Previous experience in Consumer Insights (sales or consultancy).
• Broad industry knowledge (FMCG, Banking, Telekom).
• Accuracy and attention to detail.

What We Offer

At blithequark, we offer a range of benefits, including:

• Work in an international, multicultural environment.
• Private medical coverage.
• Hybrid working module.
• Meal tickets and monthly vouchers.
• Easter and Christmas vouchers and vacation vouchers/tickets.
• Internal recognition program.
• Volunteer time off.
• Flexible working environment.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).

Career Growth and Development

At blithequark, we are committed to helping our employees grow and develop their careers. You will have access to a range of training and development opportunities, including LinkedIn Learning and our Employee-Assistance-Program (EAP). We also offer a flexible working environment and volunteer time off, allowing you to balance your work and personal life.

Our Commitment to Diversity, Equity, and Inclusion

At blithequark, we are committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

Conclusion

If you are a motivated and results-driven individual with a passion for consumer intelligence and advanced analytics, we encourage you to apply for this exciting opportunity to join our team at blithequark. As a Customer Insights Specialist, you will play a critical role in driving business growth and delivering data-driven solutions to our clients. Don't miss out on this chance to join a leading consumer intelligence company and take your career to the next level.